Job description
Axios HR is growing again!
Full Time Onsite Human Resource (HR) Coordinator
Who is Axios HR?
Axios HR is the 3rd largest privately held employer in West Michigan delivering personalized employment solutions to small and mid-sized companies in a wide variety of business sectors. Founded in 1988, as Staffing Inc., we seek to create strong, personal partnerships with our employees and customers. We believe that our commitment to the trust formed between businesses in Michigan ultimately improves the local communities in which we live. Axios HR has flourished under this model and expanded into other value-added HR offerings.
Our successful Axios HR employees live by 5 Core Values
- Team Before Self
- Find a Better Way
- Grow by Learning
- Commit to Serving
- Do the Right Thing
This position is a 100% onsite opportunity located at one of our metro Detroit academic client sites.
Two weeks of paid training will be held at our corporate headquarters in Grand Rapids, MI, prior to starting at the client site in Detroit. All Axios HR team members are expected to participate in occasional paid training at our corporate headquarters.
The Full Time Onsite HR Coordinator will report to the Axios HR Academic Account Manager and is responsible for providing excellent levels of client service to resolve, support and expedite client queries in person, over the phone and via email communication. As a member of the Client Service Team, he/she will maintain confidentiality, excellence in accuracy, and a desire to streamline current processes utilizing HRIS platforms.
Preferred Qualifications:
- 4-year degree in Human Resources or Business Administration
- 1-5 years' experience in a human resource office setting
- 1-5 years' experience in Payroll, HRIS platforms, Employee Onboarding, Applicant Tracking, Benefit Administration, and School Auditing Procedures
Full Time Onsite HR Assistant Responsibilities:
- Develop strong knowledge in several technology platforms and internal processes to assist staff and clients efficiently.
- Follow Standard Operating Procedures (SOPs) and handbook documents.
- Support the client’s payroll changes
- Support the client’s benefit enrollment and life event changes
- Process new hire and termination work for the client
- Process drug testing, background checking, and employee verification
- Accurately utilize the electronic onboarding platform and employee portal
- Respond to client inquiries within 24 hours
- Support basic client reporting requests
- Support absence management procedures
- Process offer letters to prospective and returning employees
- Support school auditing preparedness procedures
Skills & Personal Attributes:
- Share and support the client’s mission of achieving the Complete Life for yourself, Axios HR team members, and the school community.
- Team player, with a genuine interest in streamlining client processes and procedures, thereby achieving significant efficiencies
- High level of Emotional Intelligence, ability to ‘read the room’
- Strong written & verbal communication skills
- Ability to learn new tasks quickly
- Strong HRIS technology skills
- Strong ability to learn new technology
- Strong ability to prioritize multiple tasks/projects
- Articulate with excellent telephone/email manner
- Efficient & organized with the ability to work independently on a dynamic client team as well as the Axios HR team
- Proactive initiative
- Dependable and resourceful