Job description

The post holder is responsible for providing effective administrative support to the HR Advisor/HR Manager, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues. Key responsibilities Carry out administrative processes as instructed Assist with recruitment and pre-employment checks for new employees Maintain the staff training database Assist with maintaining staffing records in accordance with organisational policies and procedures Act as the first point of contact on behalf of the HR Advisor/HR Manager when required Deputise for the HR Advisor in their absence Handle other telephone and general enquiries Taking messages Processing all forms of communication relating to areas of work All forms of data entry and record keeping relating to areas of work Follow and adhere to Health and Safety procedures Ensuring work areas are tidy Any other delegated duties considered appropriate for the post Communication Communicate effectively to deliver excellent customer service to colleagues, practices and external partners Communicate effectively to handle delicate matters with discretion and tact while maintaining confidentiality Promote effective teamwork with all staff Provide appropriate communication to identify problems and solutions promptly Special Requirements of the post: An understanding, acceptance and adherence to the need for strict confidentiality The Job Description will be subject to periodic review and amendment in consultation with the post-holder.