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End-to-end employee lifecycle processing, contributing to the effective delivery of a high quality, professional HR service. First point of contact for all HR related queries, responsible for the timely processing of all HR related administrative activity as well as maintenance of accurate HR records.

• First point of contact for HR process and policy related queries
• Escalate ER cases where necessary to the HR Advisors
• Administer the employee lifecycle including hires, promotions, transfers, leavers, maternity etc
• Coordinate employment checks for all new starters
• Generate offer letters, contracts and other employment-related documentation
• Organise the HR inductions, liaising with the IT team
• Collate and input all payroll data, to a strict deadline
• Support the probation process, following up with managers for outstanding forms and tracking probation completion
• Support the annual performance cycle
• Respond to telephone and written enquiries / requests for information, including reference requests, mortgage requests or external submissions
• HR Systems: ensure accurate employee records, both manual and computerised, are fully maintained; maintain Position and Organisational data across HR systems.
• Maintain all HR related process and policy documentation, actively contributing to their ongoing development in line with HR best practice