Job description
We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands such as John Lewis & Partners, Virgin Money and Ticker Insurance to name a few.
We are looking to recruit a HR Administrator who will work within the HR Team to deliver the highest standards of service to the department and to internal and external customers, by providing them with administrative support.
This is a part-time position working 20 hours per week, ideally, we would like the successful candidate to work 5 hours per day over 4 days; 2 days based in the office.
What will I do in the role?
- Work closely with the Junior HRA and HR Manager to provide support as needed
- Respond to employee HR inquiries via emails and calls
- Completion of various HR checklists
- Maintaining starters and leavers information on various portals
- Responding to reference requests for ex employee’s
- Maintaining GDPR work
- Running monthly audits and monthly reports
- Payroll actions such as send out monthly P45’s, collating information
- Assisting with employee lifecycle administration as required
- Updating and maintaining HR system as required for both HR and Recruitment purposes to ensure accuracy of information
- Revising HR Company policies
- Participate in HR Project work
- Benefits administration
- Suggest ideas and solutions to improve and enhance processes to ensure maximum efficiency and effectiveness
- Any other ad-hoc duties as required
What do I need?
- Proven administration skills and experience
- MS Office experience such as Word, Excel and Outlook
- Ability to understand the importance of confidentiality in handling customer personal data
- Ability to work accurately and with excellent attention to detail
- Ability to communicate effectively both verbally and non-verbally
- Good organisational skills to manage workload and changing priorities
- Experience of working in an HR Team - desirable
- Experience of using HR software – desirable
- Minimum of 5 GCSEs at grade 4-9 (C- A*) or equivalent to include Mathematics and English
Why work for us?
To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;
- “The best job ever!“ feeling
- Various high street discounts – including discounted local theatres tickets, Merlin attractions
- Christmas Savings Club
- Social company events, we want you to be part of the Hood Group family
- Employee Recognition Scheme – Hood Heroes, we celebrate and recognise your contribution to Hood Group
- We are offering 31 days annual leave (including bank holidays)
- Employee Assistance Program
- Health & Wellbeing Program
- Incentive of £250 on Refer a friend scheme
- Learning & Development assistance Program
- Private Medical Health Care
- Private Health Insurance
- Eye Care Vouchers including discount on glasses
- Pension Scheme
And there’s more benefits…….
We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street. This is a key part of our hybrid model, having a space where people can work together collaboratively and catch up in person. Whether that’s coming in for training, meetings, workshops or simply coming into work! We offer home working for all staff, whether regularly or occasionally, allowing flexibility and a good work life balance around other commitments and family life.
We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £10,133.00-£11,200.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Southend-on-Sea, SS1: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 3 years (required)
Work Location: Hybrid remote in Southend-on-Sea, SS1