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Job description

Novotel Birmingham Airport, Birmingham Airport , Marston Green , Birmingham , B26 3QL
Rate: £11.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

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WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life and Critical Illness Insurance
• DiscountStore with discounts from ASDA, O2 and more
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

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Sunday, 26/02/23 between 10am - 11am
Sunday, 26/02/23 between 11am - 12noon
Sunday, 26/02/23 between 12am - 1pm
Sunday, 26/02/23 between 2pm - 3pm
Sunday, 26/02/23 between 3pm - 4pm
Sunday, 26/02/23 between 4pm - 5pm
Monday, 27/02/23 between 10am - 11am
Monday, 27/02/23 between 11am - 12noon
Monday, 27/02/23 between 12am - 1pm
Monday, 27/02/23 between 2pm - 3pm
Monday, 27/02/23 between 3pm - 4pm
Monday, 27/02/23 between 4pm - 5pm
Tuesday, 28/02/23 between 10am - 11am
Tuesday, 28/02/23 between 11am - 12noon
Tuesday, 28/02/23 between 12am - 1pm
Tuesday, 28/02/23 between 2pm - 3pm
Tuesday, 28/02/23 between 3pm - 4pm
Tuesday, 28/02/23 between 4pm - 5pm
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