House Porter London, England
Job description
House Porter
Hourly rate: PS12.35/hour
Conrad London St James is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.
Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of:
The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
The Orchard, for afternoon teas and lighter meals
A Linen Porter is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.
What will I be doing?
- Greet guests in public areas and rooms in a warm and friendly manner
- Ensure corridors are kept clear at all times
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
- Carry out lost property procedures
- Ensure chemicals are used and stored correctly
- Report maintenance issues
- Comply with hotel security, fire regulations and all health and safety legislation
- Dispose of waste accordingly
- Be environmentally aware
What are we looking for?
- Positive attitude
- Good communication skills
- Ability to work on own or in teams
- Commitment to deliver high levels of service to guests
- Well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
About Conrad St James
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. The hotel is renowned for its excellent service Conde Nast number 11 and Trip Advisor number 27 and is the Top 5% of hotels in London and the Top 10 % in the world.
