Hotel Team Member

Hotel Team Member Birmingham, England

ibis Birmingham Bordesley Circus
Full Time Birmingham, England 10 GBP HOURLY Today
Job description

Are you a confident, outgoing, team player looking for a role where they can meet new people and deliver great customer service? The city centre ibis Birmingham Bordesley Circus is looking for a new Guest Services Assistant on a part-time basis, working a minimum of 24 hours a week with a salary £10.00 per hour plus benefits.

Officially known as a Guest Service Assistant (GSA), you will be the beating heart of our hotel; and have an opportunity to get involved in everything; from serving at the bar and dinner, preparing breakfast, and taking reservations, to helping our guests with any questions they may have.

You’ll need to be great at juggling tasks and turning your hand to many different things.

We’re looking for individuals who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people and who have a passion for great customer service.

There are no specific education or qualification requirements for this job, but it would be advantageous if you have previously worked in a customer-facing role and have the following preferred skills;

  • articulate and communicative
  • numerate
  • good interpersonal skills
  • organised and systematic
  • computer literate
  • team worker
  • flexibility in your work pattern

We'd love to hear from you if you think you'd make a great addition to our team.

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Salary: £10.00 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • On-site parking

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Birmingham, B10 0PD: reliably commute or plan to relocate before starting work (required)

Experience:

  • customer facing: 1 year (preferred)
  • hospitality: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: One location

Reference ID: DB_replacement

Hotel Team Member
ibis Birmingham Bordesley Circus

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