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Hotel Receptionist (Casual Hours) - Rookery Hall Hotel & Spa, Nantwich

We are looking for a casual Hotel Receptionist to join our team at Rookery Hall Hotel & Spa.

Our receptionists are the first member of Hand Picked our guests speak to, which means you’ll get to make one of the biggest impressions. You will be able to give a fantastic welcome and get our customers excited about their stay, helping them with their bags and helping to show off the hotel with a guided tour.

It doesn’t matter if they’re first time visitors or returning guests, you’ll charm them from the initial welcome to the “have a safe journey home” with your impeccable standards of service. You’ll strive to know what someone needs before they even know it themselves, leaving them impressed, reassured, and most importantly, feeling at home

This role offers a mixture of hours, including early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm – 11.30pm. Due to our location you will require transport as public transport does not offer a service in line with the shifts required.

What’s in it for you:

• £13.00 per hour plus a share of service charge to boost your earnings - 100% of which is split between the team
• Delicious meals on duty provided
• Working in stunning surroundings and in a property packed with character
• Free parking on site

About you:

• Most of all, you’ll have a friendly, welcoming and genuine manner
• You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
• You’ll feel comfortable in a fast-paced, busy environment
• You’ll ideally have previous experience in a similar environment and role, but this is not essential
• You’ll be excellent at building a rapport with new and returning guests
• You’ll take pride in your appearance, as the face of Hand Picked Hotels

About us:

Rookery Hall Hotel & Spa is a 4 Star Hotel with 69 bedrooms, a Rosette restaurant and a Health Club & Spa. It is a popular wedding and Afternoon tea venue in a great location in walking distance to the town of Nantwich.

Hand Picked Hotels is a private collection of 21 country house hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.