Hotel Receptionist Manchester, England
Job description
Villé Hotel is located in the heart of Manchester Gay Village. We are a small, 26 bedroom non corporate hotel
We are a small hotel located on Canal Street in Manchester City Centre.
We are currently recruiting for the position of a full and part time day receptionist.
You must have at least one year experience in customer service. Be responsible, organised, friendly and pay attention to details. You must be fluent in English and posses great communication skills. You must work great within a team and be independent as you will be working on your own. You must think on yourself feet and be able to make fast and good decisions. You must be confident in working with customers over the phone and face to face. It is important that you have basic knowledge of computers and have some experience working with word, excel and outlook. The hotel is located in Manchester Gay Village so you must also be very open minded
The position involves minor accounting, processing payments, input of over the phone and email reservations. Checking in guests during the afternoon shift and checking out guests during the morning shift. Dealing with complaints, responding to guests emails and assisting your managers with other tasks as needed.
We offer a very friendly and positive working environment where you will be treated with respect and as part of the family. You will receive 28 days of paid holiday, friends and family discount at the hotel, discounts at many restaurants in the area and a generous bonus scheme.
Hotel industry is one of the most rewarding employers on the planet. One year experience at a hotel reception will open doors for you to be able to work in the same position anywhere in the world. Jobs are always available within the industry and right candidates have the opportunity to grow and progress very fast.
We are hiring for day shift however night shifts are also possible for those who prefer night work
Day shifts are 7am-3pm and 3pm to 11pm-
If you are interested in night shifts please let us know. Night shift runs from 11pm - 7am
If you are interested in joining our team please forward your CV and a short message explaining why would you like to work for us and what are you able to add to our team.
Intensive and fully paid 2 week training is provided
Job Types: Full-time, Part-time, Permanent
Salary: £10.50 per hour
Job Types: Full-time, Part-time, Permanent
Part-time hours: 16-40 per week
Salary: From £10.50 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
Application question(s):
- How soon are you able to start?
- Are you currently located in Manchester?
Experience:
- Customer service: 1 year (preferred)
- Hotel Receptionist: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
Work Location: One location
