Hotel Receptionist London, England
Job description
The Zetter Marylebone are seeking a friendly and professional Hotel Receptionist to join our outstanding team. The ideal candidate will have excellent communication skills, be bilingual, and possess exceptional phone etiquette.
Responsibilities:
- Greet guests in a warm and welcoming manner
- Check-in and check-out guests efficiently
- Provide information about hotel amenities, services, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns with patience and professionalism
- Process reservations and manage room availability
- Maintain a clean and organized front desk area
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Proficient in using hotel management software
Join our team as a Hotel Receptionist and enjoy a rewarding career in the hospitality industry. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply today to become part of our dedicated team.
Job Type: Full-time
Salary: £24,000.00-£25,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 12 hour shift
- Day shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: ESREC
