Hotel Receptionist London, England
Job description
WHAT WE OFFER:
- Competitive salary
- A supportive, empowering team environment
- Benefit Platform with various discounts
- Wellbeing support, workshops and advice
- Plenty of opportunities for promotions and internal progression Certified Classroom and E-Learnings
- 28 holidays, including 8 bank holidays with more holidays after 2-year service
- Cash-back health benefits, including optical, dental, chiropractor and physio services
- Discounted gym membership
- Excellent Incentive schemes
- Awards and Recognition Programme
- Marriott friends and family discounts
- Seasonal annual parties
- Free, healthy meals while on duty
- Free dry cleaning of uniforms
- Regular and ongoing training and development
- Wagestream employer – access 50% of your wages earned before payday for those unplanned costs
- Pension scheme
MAIN DUTIES:
- Be the face of our brand and greeting guests in a warm and welcoming manner
- Check-in new arrivals - checking out guests politely
- Aid and assist guests during their stay through effective use of social skills
- Cover the switchboard at all times
- Be fully aware of all functions and facilities within the hotel
- Deliver the highest level of guest experience to every guest to make each stay unique
- All incoming inquiries are answered promptly and efficiently
- Prevent, minimize and understand guest complaints
- Upsell rooms in a manner that maximizes the guest experience and the hotel revenue.
- To perform all cashiering functions under the direction of the Front Office Shift Leader, FOHM and the established Park Grand guidelines and policies.
Please check our website for more information: www.inhabithotels.com
Please note you must be eligible to live and work in the UK in order to be considered for this position and we are currently not providing any visa or sponsorship for the role advertised.
The Inhabit Hotel Group is an equal opportunity employer. We celebrate and promote diversity & inclusion and are committed to hiring a diverse workforce, creating an inclusive environment & a culture free of discrimination & harassment, to enable you to develop and thrive. So, however, you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
If you haven't heard from us within 14 days please consider your application to have been unsuccessful on this occasion. However please do look up to various positions currently available or in future relevant to you.
Job Types: Full-time, Permanent
Salary: £11.95 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Gym membership
- Health & wellbeing programme
Schedule:
- 8 hour shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Performance bonus
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Inhabit1/recep
