Hotel Receptionist Leigh, Dorset, South West England, England
Job description
Here at the Greyhound we are currently recruiting for a Receptionist to join our Front of House Team. We are looking for an idervidual who prides themself on customer service, who ideally has experience of working with hotel management systems, "rezlynx" especially. You will have a passion for delivering an exceptional guest experience and a desire to develop and grow within our team.
As the a receptionist you are the face of the hotel and the organisation as well as being a key person to ensure a friendly experience is delivered to all our guests, not only at check-in and check-out times but also during their entire stay.
Reporting to the Reception Manager, you will be responsible for the successful management of all the front desk operations and creating consistent guest journey experience from beginning to end.
General duties and responsibilities:
· To act as a hotel ambassador at all times as you will be representing the brand and the company.
· To follow the hotel’s grooming policy and present a professional and well-groomed appearance at all times.
· To comply with all Security and Health & Safety policies.
· Eye for details, be quality oriented and have the ability to maintain high standards
· be well organized and with the ability to handle more than one task at a time.
· To have the ability to work under supervision, be polite and helpful to both colleagues and guests.
· have good communication skills, be friendly, enthusiastic and willing to learn
· To have good level of spoken and written English and the ability to communicate and interact with a diverse clientele.
· Possess a positive, motivated, friendly, trustworthy outlook whilst on duty.
· look to go that 1% more at all times
Job Type: Full-time
Salary: From £19,760.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Work Location: One location
