Hotel Receptionist

Hotel Receptionist Lenham

Hand Picked Hotels
Full Time Lenham 13.5 GBP HOURLY Today
Job description

Available Job Today You make it Hand Picked!

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

We are currently recruiting for a Hotel Receptionist to join our team at Chilston Park Hotel in Lenham Kent.

Chilston Park Hotel is a 17th century manor, 4 Red Star Hotel with 53 individual character bedrooms. It is a very popular wedding venue and has a 2 AA Rosette restaurant.


About the role:

£13.50 per hour - all hours paid plus service charge to boost your earnings.

We are recruiting for a Hotel Receptionist to join the team at Chilston Park Hotel.

Our reception teams are the first people that our Hand Picked Hotel guests meet when they come to visit, which means they get to make one of the biggest impressions. It doesn’t matter if they’re first time visitors or returning guests, you will charm them from the initial welcome to the “have a safe journey home” with your impeccable standards of service. Guest facing/customer service experience is essential.

As a Hotel Receptionist you will also check our guests in and out using Opera our Hotel booking system, so you will need to be confident using computers and learning new procedures as well as taking payments.

This is a full time role working 40 hours per week over 5 days to include a mixture of early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm to 11.30pm. This will include weekends on a rota basis.


About you:

  • Most of all, you’ll have a professional, organised and friendly approach
  • You’ll have recent experience working within a hotel as a Receptionist and knowledge of Opera is desirable
  • You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
  • You’ll be excellent at building a rapport with colleagues and guests
  • You’ll take pride in your appearance and always lead by example as the face of Hand Picked Hotels

Our Benefits include:

  • A competitive salary package
  • Company pension scheme with a generous employer contribution
  • Optional live in accommodation, charged at £60.90 per week, inclusive of meals and bills
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
  • Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.


Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Hotel Receptionist
Hand Picked Hotels

www.handpickedhotels.co.uk
Sevenoaks, United Kingdom
Julia Hands
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
Hotels & Resorts
2001
Related Jobs

All Related Listed jobs

Takeaway Counter Staff
Deep Blue - Banstead Banstead, England Today

Free Meal when on Shift & discounts on staff food. A passion for delivering quality food.

SuperCarers - Live in Care Request - Bromley
Home Instead Chislehurst, England 21924 - 31000 GBP ANNUAL Today

Mary loves spending time with her children. Mary is a lovely sweet lady who requires support to be hoisted 4 times a day to receive support to change her pad.

Delivery Driver
ROK Logistics Deeside 12.6 GBP HOURLY Today

A full UK driving licence. Weekly Pay (please note we hold a rolling 2 weeks in hand). Minimum of 1 years driving experience. NO DEDUCTION FROM DRIVERS PAY*.

Gas Engineers x2
Abri Group Yeovil, England 39659 GBP ANNUAL Today

We're responsible for carrying out all gas repairs, serving and boiler installations for our customers. Employee Assistance Programme for colleagues and their

Team Member
Cineworld Group Plc Telford, England 10.43 GBP HOURLY Today

Youll be out there as the face of Cineworld, meeting, greeting and providing a superior standard of service to our customers in the various offer areas.