Job description
The Petersham
Privately owned, The Petersham, a luxury 61-bedroom hotel and restaurant on Richmond Hill overlooking the River Thames is seeking a FULL OR PART TIME Hotel Admin & Marketing Assistant (Monday to Friday) to support a busy, buzzy, hotel admin and marketing operation.
The role is 80% administrative and 20% marketing.
Looking for ..
Looking for an enthusiastic, accurate and organised individual, who enjoys a busy office and workplace environment, dealing with people, with a natural flair for efficiency and communication and quality.
Responsibilities to include:
Hotel Admin - 80%
- Effectively provide clerical support for the General Manager, Head of Marketing and hotel Heads of Departments, ad hoc, including, Restaurant, Private Events, Marketing & Sales, Kitchens & Maintenance.
- Constant communication with General Manager, Heads of Departments and Managing Director
- Assisting the Head of Marketing, Restaurant Manager and Head Chef with menus and wine lists, room service, bar and Lounge directories (setting out, printing and coordination).
- Assisting with general day-to-day correspondence, emails, guest correspondence, Trip Advisor etc
- Publication / circulation of standard reports
- Agenda preparation and occasional Minute taking
- Control of office requirements (stationery, printing, post, photocopiers, printers, deliveries) to include coordination, liaison with the company printers.
- Responsibility for Stationery stocks / store and inventory
- General clerical support also to include, menus, (setting out, printing and coordination) and ongoing communication throughout all departments
- Recruitment - assist with any administration required
Marketing Assistance - 20%
- Provide effective general support to the Head of Marketing such as:
- Assisting with promotional assets and items (digital and non-digital)
- Management of image library.
- Assisting with the coordination of video and photo shoots
- Assist with occasional social and/or corporate sales events at The Petersham such as Company open days, Wedding showcases, Wine Dinners etc
General Digital Proficiency - to include (all or some)
- Computer literate with programmes such as Word, Excel, publisher, InDesign and Photoshop
- General knowledge of Social Media platforms such as Facebook, Instagram, TikTok, Twitter etc
Qualities to include
- Outstanding communication skills
- Even better communication skills ..
- Accuracy and excellent attention to detail
- Interest and enthusiasm for hospitality, luxury, food & wine.
- Proactive and self-motivated
- Experienced and adaptable
- Ability to work in a busy enviornment
- Excellent organisational skills with the ability to prioritise
- Good relationship skills (essential to working across various hotel departments and nationalities)
Other benefits
- Breakfast, lunch, dinner provided
- Parking on site
- Share of central Tronc
Job Types: Full-time, Part-time, Permanent
Salary: £26,000.00-£28,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Tips
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 2 years (required)
Work Location: In person
Reference ID: Hotel Admin and Marketing Assistant