Hospitality Assistant Bracknell, England
Job description
At a Glance
Contract Type: Permanent
Location: Bracknell
Salary Range: £20,389.00 - 22,500.00
Partnership Level: 10
Hours: The working hours for this role are Monday - Friday 7:00am - 2.30pm totaling 37.5 hours per week
Job Requirements
We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene. The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.
Key Responsibilities
Including but not limited to:
Helping Chef’s keep areas clean and organised.
Receiving and Recording of Deliveries ensuring they are handled inline with company policy
Provide a great level of service and consistently promote products to customers.
To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
Monitor and reduce wastage through correct ordering and record keeping
Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
To resolve customer queries or complaints at the first point of contact
Full compliance with John Lewis Partnership Catering policies and legislation
Full compliance with Health and Safety Regulations
Carry out due diligence tasks and keep accurate due diligence checks and records
Ensure the vending operation delivers outstanding service to meet Partners needs.
Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
Look after the stock inventory across the campuses with minimal supervision
Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing to provide a great service.
Ensure food safety requirements are maintained.
Essential skills
Food Safety Level 2 (or happy to undertake training)Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality
Demonstrable experience using initiative
Benefits of the Partnership and the role:
️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays
- - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
- You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount
- Simple cycle to work support scheme
- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them
- Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a face to face interview
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
