Hospitality Assistant London, England
Job description
When we founded Benugo in 1998 we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
Find out more about us at www.benugo.com
About the role
We are recruiting a Hospitality Assistant to join the Benugo team at our corporate client locations in the City. The closest stations are Bank and Cannon Street.
- The operation is open Monday to Friday and offers an excellent work-life balance, as well as generous pay and benefits.
- Shift patterns – between 6.30 – 7 pm, between 30-40 hours per week over 5 days
- Monday to Friday, some evening events, overtime rate paid
- £12.20 per hour, paid weekly every Friday
- To ensure the highest level of customer care is provided to at all times.
- To demonstrate a can‐do attitude towards individual customer requests and strive to exceed customer expectations
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
- To actively gain customer feedback, passing information gained onto your line manager.
- Promote Benugo and maintain a positive company image
- Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what you fail to do.
- Correctly using work equipment, personal protective equipment in accordance with training and instructions provided.
About you
- Previous experience in a similar role is essential
- Excellent customer service skills are essential in this role, as is good verbal communication
- Polite, professional and friendly at all times with customers, clients and colleagues
- It is important that you are a good team player and have a flexible approach and attitude
- You may be asked to multi skill to other areas of the operation. You should be adaptable and willing as well as passionate and hard working.
- Good verbal communication skills in order to be able to liaise with a wide range of customers and colleagues
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
