Job description
CLOSING DATE: THURSDAY 25TH MAY 2023
Job Title: Homeless Prevention Worker
Reports to: Homeless Prevention Coordinator
Salary: Scale 6, Points 26-28, £24,744 - £26,398 per annum, pro rata
Hours of work: Full Time (37.5 hours per week)
Key Responsibilities:
ASSESSMENT/SUPPORT
- To provide good quality information, advice & signposting where required
- To process and triage referrals – agency and self-referrals via telephone, electronic and walk-ins.
- To undertake comprehensive and detailed assessments of housing and support needs and risks, to ensure the prevention of homelessness, where safe to do so.
- To undertake investigations into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.
- To ensure relevant background checks are undertaken to assist in the development of a robust risk management plan.
- To ensure the proper process is followed to obtain GDPR, Declaration & Consent from young people.
- To maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times.
- To provide high quality homelessness and housing options to young people, ensuring that their needs are met and expectations managed.
- To make and issue decisions in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.
- To present cases where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.
- To manage a case load of young people through the prevention and/or relief pathways.
- To build and maintain effective and professional working relationships with internal and external partners/agencies.
- To provide a holistic multi agency response to young people’s housing and support needs.
- To develop and maintain detailed Personalized Housing Plans (PHP) to ensure young people are:
- referred on and signposted appropriately to relevant services e.g. Floating Support, specialist agencies
- engaging with the actions of their PHP
- provided with the relevant support (56 day duty), leading to the prevention or relief of homelessness
- To safeguard young people and vulnerable adults at risk, through appropriate escalation and reporting to statutory services e.g. Inter-agency referral and follow up work.
- To operate within a duty system at the Youth Hub.
HOME VISIT & MEDIATION
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To undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness incl. initial meetings and family sessions.
- To utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all.
- To undertake home visits and accompany young people to appointments, where appropriate.
- To plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.
ADVOCACY
- To promote young people's comprehension of assessment and application processes, ensuring that they are supported to fully understand their rights, decision outcomes and the decision review process.
- To advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services.
- To utilise legal advice services to effectively advocate on a young person’s behalf.