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Will you be the Healthcare Assistant (HomeClinic) who makes a difference? Join us to create lasting customer partnerships and help Britain get the care service it deserves to transform and personalise the experience of care, by creating a local, national, and global healthcare ecosystem.

Healthcare Assistant (HomeClinic) salary: £18 - £32 per hour depending on experience + Travel allowance

Field based roles out in the community – In and around the Greater London area (Zones 1-6)

The difference we can make together

We aim to become the world's leading healthcare worker resource platform and a pioneer in treatment and care at home. We’re creating a healthcare ecosystem that’s modern, joined up, efficient, reliable and most of all, effective. One that’s accessible to everyone and provides exceptional training and support.

We are looking to create the best trained workforce and see ourselves as the sector’s learning partner for life, offering high quality immersive and interactive training via our mobile app and website. Learning and development that’s not only modern, rigorous, and comprehensive – but free at the point of access. To democratise advancements in treatment and care at home, we offer hospital-level treatment at home and other settings from the kind of clinical professionals’ patients normally only see at an outpatient’s clinic. Taking the strain off hospitals and the strain off patients too.

HomeClinic is a new business within Newcross Healthcare supporting patients in receiving easier access to hospital level care, in the comfort of their own home. Currently supported by our existing business network, you’ll help to guide our innovative plans for community services

Your role will include, but will not be limited to:

• At the direction of the Registered Nurse, participate fully in the delivery of planned nursing and personal care for our patients within their home
• To be aware of our patient’s emotional, social and physical needs
• Provide information to enable the effectiveness of care to be evaluated and records maintained
• Recognise and respond appropriately to urgent and emergency situations
• Updating patient records
• Maintaining an organised and clean work area within the patient home, in-line with health and safety regulations and the guidelines of the medical institution
• Answering patient questions regarding their appointment and proving further information where appropriate
• Assessing the patients safety after the procedure and advising or taking steps to ensure their clinical safety should this be necessary
• Working closely with the Registered Manager and Clinical Governance team and ensuring legal compliance standards are met
• Ensuring compliance with external regulators, (CQC)
• Ability to work in a hands on capacity where required in order to promote the level of care expected
• Educating and supporting colleagues
• Be the key driver of ensuring the people we support are having a quality service and continuity of care
• To demonstrate your passion by being a Newcross Brand Ambassador, constantly raising the bar on standards of accomplishments and achievements. Taking full responsibility for your own productivity, growth, and role modelling what it takes to be part of a winning team.
• Collaborate with colleagues across the business in developing and sharing innovative and strategic ideas to continuously improve the quality of the Newcross HomeClinic Care offer
• Accountable for the accuracy of recording data onto our systems and manage computer-based records and bookings in a confidential manner

The skills that make you different –

Experience

• Healthcare assistant experience
• Working within the community
• Pre and Post Operative care
• Wound care

Person Specification:

• Have healthcare experience within the last 3 months
• Strong organisational, prioritising and time management skills within a fast-paced setting
• Self-starter with strong personal drive to achieve results
• Resilience within a fast-paced environment and can manage impacts in a positive ‘can do’ way
• Confident and sufficient to work remotely
• Active team player who builds and maintains professional relationships externally/internally
• Recognises the need to maintain a professional level of confidentiality
• Customer relationship management
• Takes responsibility for self-development and actively seeks way to improve own performance