Home Office Resourcing Centre (HORC) - Administrative Officer - Resourcing Support Cardiff, Wales
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Location
About the job
Job summary
The Home Office needs great people with relevant professional skills and capabilities to achieve the mission of keeping citizens safe and our country secure. The Home Office Resourcing function oversees, manages and administers all resourcing activities within the Home Office. It ensures that the organisation can successfully attract and retain good people through the design of quality roles and use of specific, targeted resourcing, attraction and selection strategies.
Sitting within the Home Office Resourcing Centre (HORC) our purpose is to provide effective administrative support to ensure standard & non-standard recruitment campaigns are performed successfully.
Job description
If you have a passion for delivering excellent customer service in a fast-paced environment and enjoy working with multiple stakeholders to enable one of the core government departments achieve its key people aims. Then we have the role for you.
The role of the Resourcing Support team is to provide effective internal administrative support to ensure resourcing operations are executed successfully.
The AO Resourcing Support is responsible for assisting with the provision of administrative and tactical day-to-day support to enable the successful, efficient execution of recruitment campaigns across the Home Office. As such, the post holder will need to demonstrate an ability to work autonomously, in a fast-paced environment, with managers at all levels of the organisation.
The AO Resourcing Support reports directly to EO Resourcing Support.
Hybrid working
Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.
Person specification
Key Responsibilities -
Providing relevant administrative, logistical and tactical support to campaigns- Arranging sift and interview documentation and inputting selection results to the relevant Home Office IT systems
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Conducting all required onboarding processes prior to the formal entry of the candidate into the recruitment process, including:
- Collection of Identification documents
- Sending identification documents for pre-employment checks
- Responding to and providing proactive communications to internal and external stakeholder queries and issues
- Coordinating any candidate requests by managing candidate engagement and communications
- Structuring candidate expectations regarding time to hire and key candidate milestones throughout the recruitment process accurately and effectively
Essential criteria
Recruitment and Administrative Experience- Ability to multi task, prioritising workload
- Excellent communication, problem solving and negotiation skills
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
As part of the application process you will be asked to complete a personal statement (Max Limit: 500 words).
Further details around what this will entail are listed on the application form.
Please note your personal statement should be aligned to the Essential criteria and demonstrate how you meet the Key Responsibilities, as set out in the job advertisement.
Candidates who fail to meet the minimum pass score for the personal statement will not proceed to interview.
Please note that if you are successful at sift stage you will be invited to an interview which will be a blended approach of strength-based questions (no preparation necessary) and behaviour-based questions.
Sift and Interview dates
Sift will take place w/c 13/03/2023
Interviews to take place w/c 03/04/2023
We will try to keep as close to the dates as stipulated above.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
NOTE FOR CANDIDATES: Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
A reserve list may be held for a period up to 12 months from which further appointment may be made.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
