Administrative Assistant Manager Liverpool, England
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About the job
Job summary
This is a unique and exciting opportunity to join one of the Government’s leading data transformation and strategy teams. The Home Office Data & Identity Directorate is in the Home Office’s Science, Technology, Analysis, Research (STAR) Group and has expanded to respond to the Department’s 2030 vision for data and help deliver the integrated review pledge. Its role is to help transform how the Home Office and sector use data to meet Government’s strategic objectives whilst maintaining the highest levels of public trust and confidence. It is at the heart of the Government’s data and technology agenda and pivotal in delivering our objectives and building a modern civil service.
The Data Capability Centre (DCC) has been established to provide leadership, coherence, coordination and drive our data agenda and portfolio of activity – in line with ambitions we set out as part of our broader transformation landscape. The DCC is building strategic functions and services on a wide range of data issues, capabilities and programmes and is positioning itself to develop, deliver, coordinate, and influence the department and sector’s strategic approach to data.
Job description
This is a pivotal post in the Home Office’s data landscape and offers visibility with a wide range of partners from across the department and wider agencies. The main purpose of this role is to plan, coordinate and manage the data literacy skills agenda for the Home Office and sector whilst driving cultural change and future-proof the organisation’s data skill capabilities. Our objective is to provide all staff with the confidence to engage in data conversations, build common understanding and language and build longer term capability through investing in people, culture and community development. This includes championing and promoting the desired data values and behaviours to influence changes in organisational culture and workforce behaviours.
The successful candidate will work alongside the Data Literacy Lead to identify, diagnose and plan to address data literacy needs through a strategic framework and create pragmatic and tailored support to the Home Office family to drive behavioural changes.
The ideal candidate will have experience with designing, coordinating and managing learning interventions, evaluation of learning initiatives as well as facilitation experience and building communities of learning.
The Home Office is committed to be an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.
This role can be hybrid (2 days in office) subject to business needs but will include periodic travel to London and other UK locations.
Due to the nature of the role, this post is available on a full-time basis only due to the business need. With the possibility of flexible working, (Not home worker) but compressed hours, or work outside of 9-5.
Person specification
The main responsibilities of this role include
- Manage and coordinate existing data learning interventions and skills pathways across the Home Office, sector and broader government and industry.
- Design, implement and facilitate tailored learning interventions for a wide range of partners and embedding a data-driven culture.
- Conduct regular reviews, learning need analysis and evaluations to ensure data skills are continuously aligned to business needs and future proofed as well as identify new skill gaps or areas for expansion to address any changes required for our continuous improvement plans.
- Manage, coordinate and prioritise the data literacy portfolio of work, consisting of learning and development and project-based responsibilities to meet required budget, deadlines and objectives.
- Maintain and facilitate networks and support the growth of communities of interest that can critically engage with the data skills agenda.
- Maintain reporting on various data literacy activities to demonstrate learning intervention effectiveness and the success of data literacy initiatives using Excel.
- Manage learning management systems (LMS), respond to data literacy queries, resolve service issues, identify areas for continuous improvement and identify issues and risks as required.
- Support the Data Literacy Lead with the creation of a data literacy comms plans, material and engagement events as well as creating/updating content on various communication channels.
Essential criteria
- Experience of learning and development management and delivery, including experience designing and managing a training programme within a fast-paced and complex environment.
- Facilitation experience and confidence to present to a variety of stakeholders including senior leaders.
- Strong analysis skills in order to critically evaluate current training and skills pathways and highlight areas for change as well as manage learning and development reporting using intermediate Excel skills and other Microsoft tools.
- Strong verbal, written and interpersonal communications skills to be able to articulate and share the data literacy agenda, learning objectives and plan with a variety of partners.
- The ability to work collaboratively with other team members to align on data training requirements and needs.
- Stakeholder management experience including fostering relationships, coordinating and aligning skills agendas across the Home Office and sector.
- Ability to champion and commit to Home Office values; Respectful, Courageous, Compassionate and Collaborative.
Desirable criteria
- An understanding of the potential role digital and data can play in shaping the Home Office or another Government department.
- Good understanding of training and development process, especially in the context of establishing training for a workforce.
- Successful candidates will require SC clearance. Vetting to SC level is a pre-requisite for this role and the successful candidate must pass this before they can take up the position.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Changing and Improving
- Delivering at Pace
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- a CV detailing job history/qualification
- a statement of suitability (personal statement) (maximum 1250 words)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
The sift will be held on the statement of suitability (personal statement). The CV is for information purposes only and will not be marked.
If you are successful at sift stage, you will be invited to an interview which will consist of behaviour-based and strength based questions.
When interviewed on your behaviour examples, it is helpful to use the STAR method to framework your answer with emphasis on point 3 and 4:
1. The specific Situation you were in
2. The Task you had to complete
3. The Action you took and
4. The outcome/Result
Sift and Interview dates
Sift is expected to take place week commencing 12th June 2023.
Interviews are expected to take place week commencing 26th June 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
A reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
About Home Office
CEO: Mark Sedwill
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Government
Website: careers.homeoffice.gov.uk
Year Founded: 1782
