Job description
About Us
Frank Key has been built on family values since 1907 and we are proud to have committed employees with long service, fantastic knowledge and to have a reputation for how we do business. We value people and lead by example in all areas of our organisation to deliver a first-class customer service.
If you’d like to be part of our team then we’d love to hear from you as we have an exciting opportunity for a full-time permanent Hire Counter/Tester/Driver. Whilst you’ll be based at our Oldham Branch, you will also be required to work out of our Rochdale Branch from time to time.
Hours of work: 41.23 Hours Monday- Friday between 07:30am-17:00pm, 1-hour unpaid break & 16 Saturdays 08:00am-12:00pm
What you’ll be doing:
- Ensuring all hire equipment is prepared correctly before each hire and is ready for re-hire as required by the branch
- Ensuring all post hire checks are carried out and any damage/missing items/faults are clearly identifiable on the machine and reported to the mechanical fitter/branch manager in a timely fashion.
- Assisting customers/drivers/counter staff with loading and unloading equipment.
- Delivering & collecting hire equipment to customers
- Providing excellent customer service in accordance with Frank Key values and to promote the Company's good image at all times.
- Adherence to Health and Safety procedures and guidelines at all times
What you’ll need
- Knowledge of Hire Equipment (Preferred)
- Basic ability to inspect and maintain mechanical equipment. (Essential)
- Previous experience in a customer facing role and working in a fast-paced commercial environment with previous experience of driving vehicles (Preferred)
- Good work ethic, attention to detail and ability to work unsupervised as well as in a team. (Essential)
- Effective verbal and written communication skills. (Essential)
- Must hold a full Driving Licence. (Clean licence preferred) (Essential)
Our Values are really important to us so we also look for them in our new colleague;
- People- every colleague is important and valued.
- Integrity - our approach is honest and sincere, and we apply it consistently, fairly and accurately.
- Supportive - we take care of our customers and of each other.
- Excellence - we’ll constantly seek to create better ways of doing the things we do
- Knowledge - our customers have trust and confidence in us to meet their needs
- Diversity - we recognise that our differences make us stronger
What you’ll receive:
- Annual pay reviews.
- Enhanced holiday entitlement to reward company service.
- Company pension scheme and Life Assurance.
- Staff Discounts after 3 months service
- Access to our Employee Assistance Programme
- Training and development opportunities.
Job Types: Full-time, Permanent
Salary: £22,356.62 per year
Benefits:
- Bereavement leave
- Company pension
- Employee discount
- Life insurance
- Referral programme
- Sick pay
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
We have carried out a full risk assessment and introduced a number of new safe systems of work to ensure that we are Covid Secure in accordance with government guidelines.
Experience:
- driving: 1 year (required)
Licence/Certification:
- Full Manual Driving Licence (required)
Work Location: In person