Position: Helpline Supervisor

Location: Shoreham/Horsham/Crawley

Closing date: 18 June 2023

Job title: Helpline Supervisor

Location: Shoreham/Horsham/Crawley - (Based at one of our offices in West Sussex subject to availability) Travel to different offices required however will be paid for

Salary: £25 000 - £26 000

Salary pro rata: Yes

Hours per week: 37

Type of contract: Permanent

Closing date for applications: REPLACEMENT_STRING06-18

Interview date: 2023-06-23

Link to job pack for application and/or email address for more information: https://www.advicewestsussex.org.uk/helpline-supervisor/

To be a success in this role The ideal candidate will have experience of delivering advice through phone and digital channels, managing projects and people. However, training will be given for the right candidate who can demonstrate excellent communication skills, an eye for quality, and thrives in a busy environment.

As an inclusive employer, we are committed to equity and diversity. We encourage everyone to have a voice and support development with access to ongoing and high quality training.

How to apply You will need to fill in an application form, addressing the person specification. We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team. Email your completed application form to: [email protected].

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.