Helpdesk Administrator - Days/Nights (13684556) Newcastle upon Tyne, England
Multi Trades Recruitment Limited
Full Time
Newcastle upon Tyne, England
11.53 - 12 GBP HOURLY Today
Job description
Multi Trades Recruitment are looking for an experienced Helpdesk Operative for a job based in Newcastle Upon Tyne area.
About The Job: Must be able to work remotely as well as travel into the office.
Schedule:
About The Job: Must be able to work remotely as well as travel into the office.
Schedule:
- Rota Job.
- May include weekends.
- 7 days in a 2 week period mixture of days and nights. Shifts are approx. 11.5 hours long. Every other weekend.
Role:
- Working on a busy Helpdesk within a Facilities Management environment.
- Manage communication via phone, emails and radio calls.
- Log reactive tasks on CAFM system.
- Download and allocate work sheets for engineers/cleaners/sub-contractors.
- Update CAFM once engineers/cleaner’s/Sub contractors feedback received.
- Order parts for further works where necessary.
- Arrange for quotes to be raised where required.
- Strictly monitor all open tasks until resolution.
- Close down tasks on CAFM once completed.
- Produce reports to demonstrate Helpdesk performance.
- Prepare for cut over imminently to the new CAFM system.
- Scan and file completed work sheets.
About You:
- Strong communicator.
- Competent with IT software.
- Self-managing.
- Hard working.
- Well presented.
- Good Telephone Manner.
- Ability to work under pressure and manage numerous tasks at the same time.
- Highly motivated and enthusiastic.
- A positive can-do attitude.
- Focused and committed.
If you feel this role is for you, please apply with an up to date CV for a call back.
About Multi Trades Recruitment Limited
Multi Trades are proud to boast a strong team of dedicated, successful recruiters with a combined total of over 50 years experience. Our team have the necessary skills and tools to match the right candidates in the right location at the right price. Trading since 2012 we have built our database to over 80,000 strong and have great nationwide knowledge across many sectors.
Multi Trades Recruitment Limited
multitradesrec.co.uk
Bolton, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
