help desk technician Hardwicke, England
Job description
Have you always wanted to work within the IT industry but have no experience?
My client is seeking to hire a Helpdesk Support / Customer Service Advisor who will have the opportunity to be part of a forward-thinking organisation. You will have excellent customer service skills, with a passion for developing your expertise within the IT industry. Offering a superb starting salary of £24,000 - £25,000 per annum depending on your experience.
Benefits:
- 20 days holiday plus 8 bank holidays.
- Pension Scheme.
- Onsite parking.
- Be part of a small team, with lots of opportunity to develop your career
- Excellent training and support.
- Mobile phone and all other equipment is provided.
The Role:
- Support desktop and networks which are built around Microsoft technologies.
- Be confident when speaking to customers on the phone, to provide support.
- Support and troubleshoot wired & wireless infrastructures.
- Perform triage and 1st line remote support.
- Be involved in project tasks, with the ability to bring ideas to the table.
Skills and attributes required:
- Microsoft 356
- Excellent customer service skills.
- Willingness to learn.
- Strong communication skills.
- Team player with a positive attitude.
We Talk Talent are here to help you with your career journey, so please be rest assured you are in excellent hands. Just so you are aware, due to the volume of applications, if you have not heard from one of our Talent Consultants within 3 working days, unfortunately you have been unsuccessful. If other opportunities are available of which we deem suitable we will of course give you a call. Thank you for applying and the best of luck with your application.
Job Type: Full-time
Salary: £24,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: WTT20
