help desk technician Stoke-on-Trent, England
Bet365
Full Time
Stoke-on-Trent, England
30788 - 25800 GBP ANNUAL Today
Job description
Overview
Support Services
Part Time
Closes 27/07/23
Stoke-on-Trent
Part Time
Closes 27/07/23
Who we are looking for
A CAFM Helpdesk Coordinator who will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks.
As a CAFM Helpdesk Coordinator within the Facilities team you will be an integral part in managing day to day work requirement for the department.
This position is also available on a full time basis.
Preferred skills and experience
Ability to work under pressure to meet tight deadlines whilst maintaining a high attention to detail.
Good computer skills with use of Microsoft office tools, including Excel and Outlook.
Ability to communicate at all levels with strong customer service skills; whilst acting as point of contact for facilities and other internal departments.
Great team player with a can do attitude along with ability to work at times without supervision.
Well organised and skilled in effective time management.
Previous experience with a CAFM system desired, however full training will be given to the ideal candidate.
Understanding of Facilities.
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Main Responsibilities
Report issues through the Helpdesk as and when they occur, ensuring that all service requests reported are monitored and completed satisfactorily within your area and within the agreed SLA's.
Fleet management, booking of pool vehicles and managing repairs, services and MOTS.
Booking and management of Electric Charging.
Monitoring Helpdesk, Pod Point Mailboxes for incoming enquires and bookings.
Working alongside engineering teams to create job plans.
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Bet365
www.bet365.com
Stoke-on-Trent, United Kingdom
Denise and John Coates
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Internet & Web Services
2000
