Healthcare Support Worker Epsom
Job description
NHS AfC: Band 3 Main area Clinical Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday & one or two Saturdays per month) Job ref 343-5182973-RB-GB Site Elective Orthopaedic Centre, Epsom Hospital Town Epsom Salary £27,129 - £28,649 per annum, incl. HCAS Salary period Yearly Closing 31/10/2023 23:59 As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19. At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values Job overview Healthcare Support Worker Band 3 – Full-time 37.5 hours per week The highly regarded nursing team at SWLEOC (South West London Elective Orthopeadic Centre) are looking for enthusiastic, dynamic and caring Healthcare Support Workers to join our supportive and friendly team, based at Epsom Hospital. Epsom & St. Helier University Hospitals NHS Trust is rated as Good by the CQC and we’d welcome applications from individuals committed to being part of the team to maintain and build on this. Working under the direct supervision and direction of a Registered Nurse, who delegates tasks to the post holder, the Healthcare Support Worker will work towards maintaining a cohesive, multidisciplinary team who provide high quality care to patients, whilst ensuring the efficient running of the Outpatients & Pre-assessment Department. So if you’re the kind of person who cares about getting things right, and wants to make a difference in a forward thinking team, we would love to meet you! Main duties of the job Our Healthcare Support Workers will be expected to: Greet and help patients as necessary when arriving at the Outpatients Department Assist the Doctor by preparing equipment for minor procedures Ensure patients privacy and dignity is maintained at all times, as well as chaperone the medical/clinical staff as necessary Record patient vital signs Carry out venesection and ECG when deemed competent, access any results and ensure these are passed onto the relevant personnel Assist with the moving and handling of patients using the correct aids available Record patient’s height and weight, offering assistance when needed Applicants must be able to demonstrate: Competence in venepuncture - safe and effective practice Excellent communication and interpersonal skills Genuine desire to become a part of our amazing team and provide outstanding care for our patients Ability to work well within a team as well as individually Be hardworking, compassionate and have a passion to care to this client group Previous experience in this role is preferred but you will be provided with clinical training to learn the role and will have daily supervision by trained staff to perform safely, confidently and competently the clinical skills required. The Trust will always provide opportunities and support for your future career pathway and development. Working for our organisation Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers. Detailed job description and main responsibilities Additional responsibilities will include: Ensure the clinic rooms are kept tidy and clinic trolleys are kept well stocked Ensure all confidential information is stored appropriately at the end of each clinic Assist receptionist with medical records, ensuring correct notes and x-rays are available for all clinics Liaise with the X-ray and Transport departments to ensure patients timely process through the clinic Ensure qualified staff are alerted to the need to restock drugs and assist with ordering as required Cleaning of equipment after use (per cleaning policy) Answering the telephone and relaying messages as required Have a good working knowledge of all computer systems used in the clinic Assist with all other clerical and administrative duties as required Person specification Essential & Desirable Essential criteria 1. Venepuncture competent 2. Previous experience (if any) 3. Good organisation skills 4. Computer literate Desirable criteria 1. Good communication skills 2. Completed Care Certificate 3. Understanding/Knowledge in ECG/Blood pressure 4. Good record keeping and reporting skills Our mission: ‘to put the patient first by delivering great care to every patient, every day.’ There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients. Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors. We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach. FURTHER INFORMATION
