Job description
Job Purpose
To provide a high quality domestic service, to patients, staff and visitors, maintaining a clean and safe environment, in an efficient and safe manner in accordance with the specification. These duties may be carried out, both in patient, and non-patient environments.
Provide direction, guidance and support to ensure the necessary duties are carried out to maintain a clean and hygienic environment within the hospital and associated areas.
Be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.
All work must be undertaken in line with health, safety, security and Company and Trust policies and procedures including infection control.
The post holder may work in an environment where they could be exposed to sensitive circumstances.
The post holder will be exposed to some unpleasant environmental conditions.
Workplace Benefits
Working at the Royal Derby Hospital with ISS Facility Services, we are pleased to offer:
- Fortnightly payment
- 25 days of paid annual leave
- Additional annual leave purchase scheme
- Sick pay credit scheme
- Pension scheme
- Paid full induction and training
- Uniform provided
- Flexible working hours across multiple shift patterns
- Overtime available
- Access to Occupational Health
- Access to Wellbeing facilities
- No experience necessary
- Store benefits
- Career progression
- Value meals at the restaurant
Key Communications and Working Relationships
Internal: Colleagues, Patients, Clients’ and Trust Employees.
External: General Public, Suppliers and Sub Contractors.
Level of Communication
Receive and Provide general basic level communications.
Principal Duties and Responsibilities
If driving duties are required these must be in accordance with on-site restrictions, speed and statutory regulations. Ensure the vehicle is roadworthy and safe before, during and after use, and complete relevant documentation within the prescribed frequencies.
Complete accurate records for company systems including, sickness procedures, quality monitoring, training and staff performance monitoring.
Liaise with operative staff under your control by way of discussions and regular team meetings. i.e. Performance Reviews, Job Chats, Return to Work discussions and accident and other investigations.
Effectively supervise, train, motivate, discipline, and ensure the safety, and general welfare of staff under your control in accordance with the necessary policies, procedures including the Training Plan.
Organise and allocate staff under your control to carry out the cleaning and maintenance of all hygiene standards within a designated area. Ensure that the work schedule and quality standards are adhered to in line with the specification.
Order, control, monitor and issue relevant uniform, equipment, keys, materials and other goods as required by the staff under your control to carry out their duties effectively.
Manage the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available as required within the designated area.
Take account and be responsible for the safe removal and, where appropriate, the recording of waste within your area of work in line with Company procedures and Trust policies.
Ensure the effective delivery of the domestic service within a designated area. Complying with agreed staffing levels, work schedules and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies?
Ensure confidentiality, privacy and dignity is maintained at all times, in accordance with the Data Protection Act and in line with Company and Trust policy where appropriate.
Conduct yourself in a professional manner whilst on Trust and Company premises.
Ensure you and the staff under your control understand and comply with all relevant current legislation as set out in, Company and Trust policies and procedures and the related documentation, including the Employee Terms & Conditions Handbook, Employee Health, Safety & Environmental Handbook and security procedures.
Ensure you and staff under your control use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training.
Ensure you and the staff under your control maintain a clean, neat and tidy appearance, complying with Company and Trust uniform, and hand care guidelines, and high standards of personal hygiene.
Participate as required in regular team meetings, performance reviews, job chats, return to work discussions, recruitment and selection and cooperate with accident and other investigations.
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training
Report immediately, any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.
Any other duties as may be reasonably requested within the grade of the post.
Additional Information
Previous supervisory experience is not required.
Job Types: Part-time, Permanent
Salary: £10.37 per hour
Work Location: One location