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About the Role

This an exciting opportunity to join the team at Alliance Medical Southend PET-CT Centre.

We are looking for a Healthcare Assistant to join our team to civer Maternity leave.

We have a well-established PET – CT service and are looking to extend the current opening hours to 9pm, which presents an opportunity to a candidate with experience in healthcare. The role will involve meeting and greeting patients for PET-CT, preparing them for their scan and assisting the radiographers.

The role will involve undertaking IV cannulation, for which training can be given and immunisation against Hepatitis B.

As well as patient support, there will be some administrative tasks as part of our IT patient management processes.

Please note this is a fixed term role of 12 months to cover maternity leave starting from 19th June 2023.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

Professional Responsibilities

As a successful applicant you must:

• Work in accordance with the standards set out by the Health & Care Professions Council
• Maintain all mandatory training commensurate with the role, and take responsibility for own professional development

• Be familiar with the principles of the NHS Constitution, and aim to provide the highest level of service to all stakeholders in compliance with the Care Quality Commission (CQC) framework
• Be familiar with and practice the requirements set out around Duty of Candour

• Be aware of and able to implement the principles of Safeguarding Vulnerable Adults and Children

• Maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times
• Adhere to the AML policy for Moving and Handling, ensuring patient comfort at all times
• As a healthcare assistant you are responsible for ensuring that:
  • your practice, so far as is reasonably practicable, protects patients, staff and other persons against risks of acquiring HCAIs

  • where patients present with an infection or acquire an infection during treatment, that they are identified promptly and managed according to good clinical practice to treat the infection and reduce the risk of transmission

• Maintain appropriate levels of clinical stock to ensure that service provision is facilitated in a cost effective way
• Actively support, through your actions, the marketing and promotion of the company
• Work within site protocols and procedures to ensure the delivery of a quality service

• Liaise with service engineers to facilitate maintenance of equipment, to achieve optimal operational conditions
• Work in an efficient and effective manner to maximise patient throughput
• Escalate to the Clinical Lead/Regional Senior any identified issues requiring further management input
• Ensure full compliance with all current AML Policies and Procedures, Local Rules and extant legislation; highlighting any changes to operational protocols, procedures and SOPs within own area and contribution to their review
• Assist with incident and complaint management in an appropriate and timely manner
• Actively participate in departmental audits
• Be reflective in thinking and outlook and be able to source advice, coping with multiple demands during the working day
• Have an understanding of the Unit(s)/Mobile sites contractual agreements
• Assist the Unit Manager/Operational Manager in ensuring full compliance with all contractual clinical KPIs

Demonstrate a problem solving approach to issues arising at a local level, highlighting areas of concern to the appropriate personnel and actively participate in the subsequent change management process

Assist with any coaching of others as directed by the Senior.

Compliance and Qualifications:

As a successful applicant you should have:

• Awareness of, and compliance with Alliance Medical Policies and Procedures, Radiation Regulations (IRMER, IRR 99 and EPR 2010) if modality requires this, CQC requirements and Health and Safety legislation
• Awareness of, and compliance with Data Protection and Patient confidentiality
• Undertake initial and refresher mandatory training to ensure compliance at all times
• Ensure sound knowledge of site RIS systems – both AML and local to ensure all data is recorded in an accurate and timely manner
• Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times, including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and staff.

Experience:

• Must be IT literate
• Enhanced DBS clearance required
• Full driving license essential for mobiles
• Flexibility to operate across multiple sites if required

About Alliance Medical

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.