Healthcare Assistant King's Lynn, England
Job description
To work under the direction and supervision of the registered nurse (RN) at all times, working to support and assist the delivery of, high quality, safe, dignified and compassionate healthcare, to all patients.
This role requires you to practice and adopt the National 6 C’s which are Care, Compassion, Communication, Commitment, Competence and Courage. The 6Cs of nursing stand for the professional values and behaviours and commitment to always deliver excellent care. Each value is equal, not one is more important than the other.
They focus on putting the person being cared for at the heart of the care they are given. At The Queen Elizabeth Hospital we consistently practice and look after patients with dignity and compassion
Successful candidates will attend the GROW Programme this is the QEHKL enhanced induction programme. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical – you will have plenty of time to practice new skills before you start your new role.
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To deliver care and carry out duties as specified within the Trust’s approved core task list for Healthcare Assistant.
- To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patient’s condition.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To participate in the admission process under the supervision of the Registered Nurse
- Provide and deliver a high standard of individualised personal nursing care.
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by the Registered Nurse.
- To keep the clinical area clean and tidy maintaining a safe environment.
- To adhere to Trust infection control procedures demonstrating an understanding of cross infection.
- To chaperone for patients or escort patients to other clinical departments under the direction of the Registered Nurse.
- To support relatives under the guidance of a Registered Nurse.
- To assist with the discharge process for patients as directed by Registered Nurse.
We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech.
In February 2022, the significant progress that has been made at QEH in just three years since 2019 was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures). We have an absolute determination to continuously improve care and services for our patients and their families.
Please see attached job description and person specification for further information about the job role.
