Health Care Assistant - Outpatients Whiston, East Midlands, England
Job description
The post-holder will carry out assigned tasks involving direct patient care in support of and supervised by a Registered Nurse, covering Paediatric and Adult clinics across three sites.
The post holder will assist trained nursing staff and Doctors with the care of patients, procedures, chaperoning and directing patients to other departments as required.
The post holder will prepare all consulting rooms ensuring the necessary documentation is available for clinicians and ensure all equipment and examination beds are cleaned and all consulting rooms are prepared prior to and on finishing each clinic.
The post holder will receive patients into clinic and provide them with the necessary information and advice as directed by the nurse in charge and provide a high standard of direct nursing care ensuring patient dignity is maintained. Be able to work under remote supervision.
Mersey and West Lancashire Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year – HSJ Awards November 2019
- Trust rates Outstanding by the CQC – Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
- Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
- Best place to work in the North West (NHS Staff Survey 2021)
- Standard of care
- Best place to work
- Care of patients being the Trust’s priority
- Staff engagement
- Staff morale
- Compassionate and inclusive
- Providing a safe environment for staff
- To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
- To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
- To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
- To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
- To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
- To understand and adhere to all Trust Policies.
- To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.
- To ensure that privacy and dignity of patients is paramount and is not compromised.
- To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.
- To report any untoward incidents/occurrences.
- To ensure that all patient care is delivered with the highest degree of professionalism.
- To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence.
- To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
- To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.
- Ensure that nursing care is appropriate, provided and is consistent with clinical guidelines.
- To ensure confidentiality of patient information at all times.
- To ensure the privacy and dignity of patients is paramount and not compromised.
- To communicate effectively with staff and patients to ensure that the highest possible standard of care is provided to patients.
- To be caring and competent and to ensure patient safety and well-being is paramount at all times.
- In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan and/or appraisal.
- Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.
- To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
- To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.
