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Job description

JOB DESCRIPTION

JOB TITLE: HEALTHCARE ASSISTANT RADBROOK GREEN SURGERY

REPORTS TO: LEAD PRACTICE NURSE (Clinically and Administratively)

HOURS: 21 hours (3 days)

Job Summary:

Working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and Responsibilities:

• New patient and annual health checks
• ECG recording
• Phlebotomy
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Vaccine/cold chain storage, monitoring and recording
• Assist in the organisation of surgical equipment and vaccine re-stocking and stock rotation
• Assist with clearing and maintaining good stock levels of equipment needed in consulting rooms on a regular basis
• Assist in ordering stock for Nursing Department
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
• Assisting in the assessment and surveillance of patients’ health and well-being
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual (simple dressings and complex wound care dressings/bandaging)
• Removal of sutures and clips
• Measure patients for appliance fitting
• Blood pressure checks including 24 hour BP monitor and home monitors
• Health promotion
• B12 and flu injections
• Assess patients for ear irrigation and perform ear irrigation with further training
• Adhere to protocols
• NHS Health Checks
• Urinalysis

Confidentiality:

• In the course of seeking treatment, patients entrust us with or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlines in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, cares and colleagues, to include:

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patient’s needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patient and carers
• Recognise people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job Types: Part-time, Permanent
Part-time hours: 21 per week

Salary: £10.42-£11.20 per hour

Benefits:

• Company pension
• Free parking
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Shrewsbury, SY3 6DU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 03/05/2023