Supervisor Bristol, England
Job description
SUPERVISOR
To ensure the smooth running of the Indoor Golf Centre whilst completing Open and Close Shifts. Safety, Service and Standards will remain the key focus on shift as well as the day to day management of the Centre and team members.
Your role will consist of running the operations on shift and managing the team as well as having an active role in sales, managing enquiries and promoting our services to local businesses.
About us:
We are Adventure Leisure a leading leisure operator across the UK with the established brands Mr Mulligans, Bunkers and Ninja Warrior. We are rapidly expanding and has ambitious plans to develop our current offering of crazy golf, electro darts, shuffleboards, pool, assault courses and additional leisure.
Our values are People Pride and Quality our mission is to provide memorable experiences for our guests.
About you:
- You are a leader
- Passionate about what you do
- Proactive and committed
- Looking for a challenge
- Strong operator
- People person
- Excellent communicator
- Customer focused
- Attention to detail
- A developed financial acumen
- Self-motivated
Key Responsibilities
- Managing, training, leading and motivating the team.
- Dealing with Customer Enquiries and delivering excellent customer service
- Open and Closing of the Centre
- Assisting in the kitchen area when required
- Ensuring all food areas are compliant with EHO and audit procedures.
- Manage all food orders with deliveries and correct stock level
- Promoting the business for corporate and children’s birthday parties, handling enquiries, outreach and high volumes of outbound calls.
- Flexible working hours including evenings and weekends.
- Adhere to the Health and Safety procedures, Customer Service Standards and uniform policy at all times
*
- Proven track record of managing a team.
- Proven track record of food & beverage experience.
- Working knowledge of Microsoft Office
- Capable of working on own or part of a team
- Highly motivated, proactive and able to make decisions independently as required
- Excellent Customer service Skills
The Successful Candidate will:
- Maintain a smart appearance
- Ensure good communication between employer, staff and customers
- Be highly flexible
Requires evening and weekend hours.
Job Types: Full-time, Part-time
Part-time hours: 16-40 per week
Salary: £11.22 per hour
Benefits:
- Company events
- Employee discount
- Wellness programme
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Performance bonus
Language:
- English (required)
Work Location: In person
Reference ID: MM-SS-622
