Hotel General Manager Scarborough, England
Job description
About the company:
Daish's Holidays is a family run hotel and holiday operator predominantly catering to the retired market. The company has grown substantially over the last five years, and now includes multiple hotel locations around the UK and a fleet of luxury coaches.
The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, it has also been recognised as one of the top fastest growing companies by the Financial Times in the last couple of years.
What we offer you:
- Enhanced pay after 3 months of employment, and passing probation
- Continuous all year round employment – we don’t close for the winter months!
- Employee of the month scheme.
- KPI based bonus scheme in place with up to £6k of bonuses very achievable
- Enhanced in house training, we invest in you and your career.
- Daish’s manager training academy.
- Extra day off for your birthday.
- Buy and sell holiday scheme.
- Staff getaway discount with any of our UK wide hotels.
- Coffee shop discount 50%
- Bonus for completing your allocated training
- Refer a friend scheme, split a bonus with your friend when you refer them for a role with us!
- A generous quarterly bonus if criteria is met
What we expect from you:
We are looking to engage a General Manager to welcome into our management team, for an immediate start. General Managers are the face of each Hotel, and are responsible for ensuring the delivery of our core values; clean and comfortable en-suite accommodation, good food, great live nightly entertainment and first class friendly customer service. You will be able to relate and manage procedures at the front end delivery into coordinated back of house processes, to ensure a smoother guest experience, and enhance our brand and revenue.
The role is a full time and will include some split shifts to cover the key demand periods and to ensure the smooth operation of all aspects of the hotel.
You’ll assume full responsibility for the running of the hotel including close monitoring and controls on cost to ensure hitting P&L targets, and managing the staff team to ensure the hotels smooth operation, and full compliance responsibility.
Key Skills of the General Manager:
- Previous experience within the leisure or tourism industry.
- A drive and passion for the holiday industry and customer service.
- Demonstrate an ability to manage and motivate a dedicated team to deliver our core values
- Adaptability is key as the role has a wide range of responsibilities and you’ll need to be as comfortable at calling Bingo as you will compliance and budgeting.
- Previous experience of managing and working within budgets
- Maintenance and capital investment planning to improve the product
- Ability to handle HR issues in line with company policy
- You’ll be hands on with a ‘can do’ attitude as you’ll be expected to lead from the front.
we look forward to hearing from you!
Job Types: Full-time, Permanent
Salary: £32,500.00-£36,500.00 per year
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Relocation assistance
- Wellness programme
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- WEYMOUTH: reliably commute or plan to relocate before starting work (preferred)
Education:
- A-Level or equivalent (preferred)
Work Location: One location
