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Head Office Receptionist Liverpool, England

Everton Football Club

Full Time Liverpool, England 10.56 - 12.04 GBP Today

Job description

We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family.

Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable.

Head Office Receptionist

Who are we: We are Everton Football Club and we are icons of world football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future.

With a proud and illustrious past, the Club is currently embarking on a new and exciting journey with the construction of our new stadium on the banks of the River Mersey. With that exciting development comes an ambition to have a Men’s and Women’s First Team squad that is competing regularly at the top of domestic and European football.

Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.

About the opportunity: We are looking for a Receptionist to be the face of Everton Football Club and be the first point of contact for visitors.

The role is based at our headquarters in the Royal Liver Building, and will include the following core responsibilities:

Greeting visitors in a friendly and professional manner.

To interact with colleagues from other departments to ensure good working relationships and delivery of ‘Nil Satis Nisi Optimum’ front of house experience.
To identify the specific nature of the query and apply the appropriate action response.
Liaise with and/or refer calls to other departments/external parties where necessary.
Deal with incoming deliveries.
Manage stationary orders.

Manage catering and other requests for meetings.
General admin as and when required.

Who we are looking for: Our ideal candidate(s) will have a real passion for delivering exceptional customer service and first-class front of house experience and has a proven track record of working in a customer facing environment and can effectively manage customer / staff relationships, promptly respond to queries, and consistently manage expectations.

This position is on a permanent basis working Monday to Friday, 8am to 1.15pm (26.25 hours per week).

The closing date of this advert is Tuesday 28th March 2023.

The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process; we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact the Recruitment Team.

The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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