Head of Sales Enablement and Operations London
Job description
Creating a more diverse, equitable and inclusive Dojo Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know. The role… The Head of Sales Enablement and Operations will play a pivotal role in empowering our sales department with cutting-edge assets and tools, enabling them to effectively and efficiently sell our products and services, whilst making sure we have the best possible team to maximise sales performance. Leading our Sales Enablement function and Talent Acquisition function. collaborating with Sales leadership, Commercial strategy, product marketing and other functional groups and across the company. This role develops, implements, measures, and manages enablement programs to improve seller effectiveness, accelerate new sales hire ramp to productivity, improve forecast accuracy, and educates Sellers on how to improve the quality and quantity of sales activities to meet revenue objectives. You will also collaborate closely with Sales leadership, product marketing and other functional groups and across the company. What you will do … Lead the development of the Sales Enablement strategy and plan for UK and launching into new countries Develop and implement a sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth, Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop solutions that align with their objectives, Monitor and analyse key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team, Stay updated on the latest trends and advancements in sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement Facilitate training that leverages blended learning and virtual sessions to ensure learning is impactful and effective Support the successful implementation of systems and sales tools Support and manage Outline and track key performance metrics & benefits What you will bring.. 4-6+ years of Sales Enablement Proven track record in a sales supporting function (operations, enablement, communications) Strong analytical skills to maximise available data, metrics, and trends to identify opportunities to improve sales efficiencies Commercially savvy – intuitive about the market and quick to feedback relevant customer/end user feedback to the Sales team About Dojo We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. Our values At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. Our way of working Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers. Find out more about our benefits and what it’s like to work at Dojo at dojo.careers. Learn more about Life at Dojo on LinkedIn and Instagram. #LI-Hybrid
