Head of Project Delivery (PMO, PS) Remote
Job description
Up to £100,000 Per Annum (+ Bonus & Benefits)
Remote, UK
Tribal, as one of the global leading providers of student information systems and cloud services, are recruiting for a new Head of Project Delivery to lead the global PMO function and a team of Project Managers within our expansive Professional Services business. As a member of the Tribal Professional Services leadership team, the role of the Head of Project Delivery is primarily to lead and develop this team to deliver projects and successful customer outcomes on a long-term and ongoing basis.
Reporting into the Global Professional Services Director, the Head of Project Delivery will have overall ownership of the portfolio of projects across the business. Delivering a strong quality management process alongside effective project tracking and control is integral along with a hands-on engagement on both customer projects and internal stakeholder relationships across the likes of Business Development, Senior Management and the Tribal Executive Team.
The role
Act as a member of the EMEA Professional Services Leadership team, leading the project delivery across the Tribal international business
Deliver through the project management function Tribal SITS & Microsoft Dynamics (365CE) implementations within our Higher Education customer base
Drive customer success by managing and developing a team of twelve Project Managers including direct responsibility within managing the portfolio of projects & generated revenues
Bring thought-leadership and control to the project management function through effective coaching, documentation and quality measures
Own the forecasting and reporting of key financial metrics across the project portfolio and PLC reporting
Enhance and develop the Tribal delivery methodology
The person
Experience directly managing and developing a team of Project Managers
Experience working within a professional services environment for a productvendor, systems integrator or consulting services organisation
Track record of project managing large implementations, ideally within a SaaS environment
Strong experience working within (and understanding the demands of) a B2B services/vendor providing organisation with a strong and demonstrable capability delivering across a project portfolio
Strong skills in client relationship management, particularly at a senior level
Demonstrable customer focus and service sector ethos with commitment to quality and continuous improvement
Excellent communication skills within verbal, written & presentation to customer
Highly collaborative individual who looks for continuous improvement and can apply best practices
PRINCE2 (or equivalent) project management accreditation
Why Tribal
This is an unrivalled opportunity to join a team of driven, meticulous, and passionate professionals, who are challenging the status quo of products that are provided globally to institutions that specialise in education, training, and learning. Our software is world-class and we believe we give our teams the tools, environment, and training to be world-class too.
Not only will have full access to learning resources to continue to up-skill whilst part of our team, but we offer competitive salaries, a flexible working environment, and a generous range of benefits. These include: 25 days (+ bank) holidays, 3% Employer Pension (8% total), PMI, Life Assurance & Electric Car Scheme
Additionally, you will be enrolled onto the PS Bonus Scheme which could see earn an additional amount of up to 15% of your annual salary on a pro-rata basis.
Next step
To apply: please complete our short application form, attaching your most up-to-date CV.
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector. To safeguard this we are signatories to Tech Talent Charter to better enable us to be a responsible business.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
