Head of E-Commerce / Performance (S&T E-Commerce) London, England
Space and Time Media
Full Time
London, England
10.56 - 12.04 GBP Today
Job description
Location: London, Reigate or Manchester
Salary is in line with market rate +annual discretionary bonus +benefits
Space & Time is a proudly independent and progressive Growth Marketing agency, with capabilities spanning across digital media, technology, performance creative and training, including data strategy and omnichannel media planning and buying. Established in 2000, we are an award-winning agency with offices in London, Surrey, Bournemouth, Edinburgh and Manchester, we partner with the top industry brands such as Meta, Google and Microsoft and have won numerous industry awards as we’re always trying something new!
Our clients work in property, food & drink, health, charity, finance, sport & leisure and tourism and our difference within growth marketing is driven by our talent’s ongoing pursuit of value, our commercial mindset and business empathy. Space & Time are a team of committed, inclusive, authentic and enterprising individuals. We’re especially invested in the culture of our business and work hard to foster a flexible, enjoyable and supportive working environment.
Space & Time are looking for a Head of E-Commerce with an entrepreneurial mindset and high levels of commerciality to lead our E-Commerce specialism.
The Role
As a Head of E-Commerce, you will be responsible for the growth and performance of the agency’s designated specialism, including servicing the agency’s existing E-commerce clients, identifying and integrating relevant technologies and platforms to develop and grow existing business, in addition to winning new business. The role is positioned as a standalone area of expertise and relies on a deep level of insight, knowledge and products/IP in the sector that client teams, specialists and marketing can collaborate on to extoll this specialist area of the business, with a view to growing and securing the agency’s involvement and authority within this sector.
You will have the full support of the agency’s executive team and you will have access to the businesses existing product offering across media, technology, creative and training; you will be responsible for the ideation and implementation of new products and capability offerings across all existing and future E-Commerce clients.
Within this role you will also act as Client Partner Lead for a number of clients, be expected to contribute to and act as pitch lead on relevant new business and will have senior influence on the conceptualisation of ideas and approaches to specialist client planning projects. As part of your team there will a Performance Director and Media Executive; you will be responsible for overseeing their development and value to the agency and its clients.
Output/Key Duties
- Development and oversight of a business plan that compliments the agency’s vision for growth and relevancy to clients
- Researching the E-commerce industry and sharing key insights
- Forecasting client investment, margin and new business in accordance with the agency’s growth targets
- Collaboration with the relevant Business Directors to develop and expedite the delivery of relevant products
- Input and strategic support given to Business Director, Media & Performance Creative, for the purposes of augmenting or enhancing the agency’s digital media offering
- Collaboration with the agency’s Associate Director, Strategy and Associate Director, Agency Development, to ensure new capabilities and products are underpinned by significant value and point of difference and are rolled out to existing clients effectively
- Networking and/or speaking at relevant industry events
- Liaising with clients via phone and email
- Providing excellent customer service, building rapport and client relationship
- Negotiating improved rates for clients, securing added value where possible
- Attending and contributing ideas to team and in supplier meetings
- Creation of relevant thought leadership content within your specialist area
Space & Time is on a transformational growth trajectory, and we would love to take you with us!
At Space & Time we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
Space & Time is a Disability Confident Committed Employer, and we encourage applications from candidates with disabilities.
If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone 0203 757 9500 ext. 529 or by email [email protected]
Employees benefit from:
- Hybrid working
- Flexible working
- Company pension scheme
- Interest free season ticket loans
- Discretionary bonus scheme
- Cycle2Work scheme
- Generous holiday allowance
- Extra days given off at Christmas
- Birthday early finish
- Quarterly funded socials
- Office drinks fridge
- Free fresh fruit
- LinkedIn E-learning
- Award winning Inhouse Space Academy training and development
- Difference Days/Volunteering days
Location
London Reigate Manchester
Department
Client Experience - Senior Management
Job Title
Head of E-Commerce / Performance (S&T E-Commerce)
City
London, Reigate or Manchester
Country
United Kingdom
Space and Time Media
https://spaceandtime.co.uk
Reigate, United Kingdom
Peter Jones
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Advertising & Public Relations
2000
