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Age UK has a rare and unique opportunity for a Senior Data Leader to evangelise data and accelerate its value in a large, complex organisation still in the early stages of its data journey. You will have the full backing of the Board and Trustees to execute a comprehensive plan that enables all business units in Age UK to embrace the use of data and analytics to drive business value.

If you are a collaborative leader who thrives on empowering through influence and growing a data community across the business, this could be the role for you.

As Head of Data, you will be working with all members of the team to drive the use of data as an asset at Age UK. The key to success will be your ability to collaborate and influence in a collegiate manner to achieve change and results. Part visionary, part change agent, you will be the driving force capturing the hearts and minds of our people to become curious about what data can do to help our growth, improve our efficiencies, and underpin our strategic decision-making.

Through your engagement with the functions across the whole business, you will distil the organisation’s data needs into a cohesive strategy.

Then, by working closely with your technical peers, you will download and translate the requirements, enabling them to justify, design, build and support the technical capability to deliver the vision. Subsequently, empowered with accessible, reliable and compliant data and the use of cutting-edge tools, you will lead the organisation’s use of data, by building and managing a centre of excellence.

We have a wealth of data, both structured and unstructured, that we can utilise to meet our strategic goals. We are excited to expand the data capabilities at Age UK. Our data vision is to ensure that Age UK has a thriving, user-centric ecosystem with data at its heart, enabling the charity to understand and improve the lives of older people effectively and efficiently.

Data and analytics have a massive role to play in supporting the charity to deliver impactful activities and building on our existing relationships with our supporters and beneficiaries.

You could be part of the journey in helping Age UK to adapt to this ever-changing world, and to continue to make a real difference to the lives of older people.

Within this role we offer hybrid-working. The team currently meet in the offices in East London occasionally, working the rest of the time from home.

Must haves:

• Proven track record at a leadership level developing data/analytics capability.
• Experience hiring and developing people; setting direction and inspiring an ambitious team of data professionals.
• You will need to demonstrate impressive experience in delivering business value with data, combined with a broad and contemporary knowledge of data strategy, governance, quality and privacy.
• A track record in building communities of practise using data, helping to raise awareness, capabilities and value from data across the organisation’s teams, influencing and championing it but without necessarily managing all aspects directly.
• Experience providing thought leadership to business leaders: identifying issues and opportunities, translating business problems into analytical diagnoses, and enabling the delivery of insights that answer the most pressing questions cost effectively.
• You must be able to hold your own in technical conversations, opinionated about our cloud architecture and tools, but you will be supported in this area; you’re not expected to be the resident technical expert.
• Ability to influence diverse stakeholders, with a credible vision and the conviction to win their trust.
• You need to be able to draw on experience in large transformations or programs of change; in particular with regards to changing and shaping our ways of working, refining the Target Operating Model for your team and how they interface with teams across the business.
• Comfortable operating in ambiguous and complex situations, flexing your leadership style as required to deliver steady progress with diplomacy – including saying no when appropriate.
• Experience of successfully selecting and managing 3rd party consultants and technology vendors (especially cloud and SaaS).
• Influence through ability and knowledge, not title, to help drive data awareness across the whole organisation.
• Experience in managing data/analytics demand coming from across a large business, embedding governance and process to support prioritisation and visibility for all stakeholders.
• This role needs passion and drive! It requires a senior leader with the gravitas to navigate a complex organisation embarking on an exciting challenge, engaging those around you and thus taking the whole organisation with you.

Great to haves:

• Experience in the Charity sector is beneficial but not essential.
• Good familiarity with Data privacy regulations, compliance and security.
• Depth of experience using data across different business functions in multi-channel, B2B, B2C and even B2E organisations.
• Experience with reporting and providing effective BI/Dashboards for a wide audience.
• Experience implementing, integrating, and using the MS Azure stack for data & analytics.
• eCommerce and particularly Digital Analytics experience, e.g. GA, A/B testing; CRO.
• Preferably undergraduate STEM degree, such as Engineering, Computer Science, Statistics, Mathematics or equivalent.
• Alternatively considerable industry experience to show a similar aptitude for structured and critical thinking.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays.
• Excellent pension scheme, life assurance, health cashback plan and EAP.
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free.
• Heka Fitness & Wellbeing Benefit.
• You Did It Awards – recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.