Job description
The Medical Assistant provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures.
Required Education, Skills and Experience:
Ability to establish and maintain effective working relationships with patients, other employees, and the public
2 + years’ Medical Assistant experience
Knowledgeable about medical terminology
Able to work in a fast-paced and demanding work environment
Must have excellent customer service skills
Must have a team mentality, flexibility and willingness to learn
The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
The ability to uphold HIPAA compliance is mandatory.
Must exercise good judgment and discretion
Technologically savvy and familiar with Microsoft Office products including:
Google Documents
Word
Excel
Essential Functions/Responsibilities of a Medical Assistant (other duties may be assigned):
Greet patients and escort them to the treatment room, making sure patients are comfortable and prepare the feet for an exam by physician.
Open and prep exam rooms each morning/ Close and clean exam rooms at end of day
Flexibility to work with multiple doctors and their varying practice styles
Flexibility to travel to other FASMA locations as needed
Dispense all DME
Perform digital radiography
Complete pre-authorizations
Complete the rapid health indicator
Obtain or review a patient's medical history, current medications and allergies. Record any changes in their medical condition. For follow-up patients, record comments made re: their current status and outcome of previous treatment. Enter this information into EMR.
Set-up for injections, P&A procedures, wart procedures, in-office surgical procedures, etc.
Prep nail care patients, smooth/debride nails and/or calluses with electric grinder. Vacuum all clippings from the floor.
Fit and dispense walking and night splints.
Apply pads and/or adhesive strappings as needed.
Measure and fit patients for Diabetic shoes, heat mold inserts.
Take and develop X-rays
Prepare lab specimens (including paperwork) and call the appropriate lab for pick up.
Clean, wrap and autoclave instruments and packs as needed, change cold sterile solutions monthly.
Count instruments in treatment rooms at the end of each session (AM & PM).
Replenish used supplies in drawers as needed. Restock rooms at the end of day.
Keep inventory of back office supplies and DME items, reorder as needed or notify the supervisor when low.
Assist in surgeries and minor procedures.
Clean-up after surgery – dirty drapes, wrappings, dispose of sharp, red bag items, wipe down counters, mop floor – scrub, clean, autoclave instruments.
Change post-op dressings, remove sutures.
Call post-op patients the day following surgery, complete Follow-up sheet.
Review information sheets with patients as needed.
Travel to other offices as needed/requested.
Writes and faxes prescriptions.
Assist front desk as needed
Assists in exam room with doctors.
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help