project manager Leeds, England
Job description
Job description
Software Technical Support Manager BORIS SOFTWARE LIMITED - Leeds LS10
Who Are We?
Boris Software is a workforce application development company working with some of the biggest names in both the public and private sector in the UK and internationally, with customers from California to New Zealand BORIS is truly an international product. Over the last 10 years we have developed a unique application which allows businesses to monitor and manage their work processes directly from a smart phone; improving efficiency, reducing administration costs and securely storing business critical data in the cloud. We are an ambitious and growing business and in 2021 opened our UAE regional office in the World Trade Centre in Dubai.
What Do We Do?
Founded in 2011 by experts in software applications, field workforce, scalable systems and security, we imagined a business environment in which companies no longer relied upon field-based staff using pens, cameras, carbon copy books or word templates. Today, our bespoke purpose-built application is used by more than 4000 worldwide business users every day - 24/7. Our customers around the globe rely on BORIS to carry out their business processes, and we rely on our technical teams to provide a high quality and efficient customer service to support them.
The role
We're looking for a driven and detail-oriented Agile Digital Project Manager to join our team. The successful candidate will have a strong understanding of the Agile framework and digital project management tools, like Jira, and be responsible for planning, overseeing, and leading projects from ideation through to completion. You will liaise with cross-functional teams to design, develop and implement digital projects.
Key responsibilities:
Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop project plans and associated communications documents.
Efficiently identify and solve project issues.
Coach team members in Agile frameworks and facilitate effective Agile ceremonies.
Guide development teams to higher scrum maturity.
Use tools like Jira to track work progress, manage backlog, and generate project reports.
Demonstrate leadership abilities to our clients with the deployment of software upgrades, enhancements, and fixes as per project plans.
Communicate project expectations to team members and stakeholders in a timely and clear fashion.
Estimate the resources and parti
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Proven experience in Agile Project Management for SaaS products.
Proficient in Jira or similar project management tools.
Excellent communication and leadership skills.
Strong problem-solving abilities and capable of making decisions in a fast-paced environment.
Proven ability to manage multiple projects simultaneously.
Desirable:
Certification in Agile Project Management (e.g., Certified Scrum Master, PMI-ACP).
Knowledge of other Agile approaches: XP, Kanban, etc.
Experience with other SaaS products.
Ability to balance technical skills with business savvy – ability to transform and align the organization's projects with its business strategy.
Boris is a vibrant company to join. The team strive to make sure the working environment is relaxed but challenging. If you share our passion and you pride yourself on your creativity then Boris is the place for you.
This is an excellent time to join as we are growing fast and there are plenty of opportunities for progression within the company.
Job Types: Full-time, Permanent
Salary:Excellent package for the right candidate dependent on experience and skills
Benefits:
- Flexible schedule
- On-site parking
Schedule:
- Monday to Friday
Job Types: Full-time, Permanent
Salary: £35,000.00-£50,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 4 years (preferred)
- IT Support: 2 years (preferred)
Work Location: In person
Reference ID: TECH SUPPORT
