Head Housekeeper - Stratford-Upon-Avon Stratford-upon-Avon
Job description
Head Housekeeper - Stratford-Upon-Avon
Head Housekeeper 27000 per annum Hotel Indigo Stratford Upon Avon, Stratford Upon Avon
In the heart of this Shakespearean market town is our boutique Hotel Indigo Stratford-upon-Avon, surrounded by the wealth of culture this idyllic town has to offer. Steeped in history and home to William Shakespeare, we share our neighbourhood with his 16th-century birthplace. You will recognise links to Stratford’s heritage throughout the design of our boutique hotel rooms.
Formerly the Falcon Hotel, this stunning historic building has been in the heart of the Stratford-upon-Avon neighbourhood for centuries. The original Tudor decorative black and white half-timbering and slanted windows are now blended perfectly with a modern and stylish design that provide guests with a unique boutique hotel. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.
Also home to The Woodsman our Restaurant with a core field to fork philosophy. The Woodsman offers a traditional approach to contemporary British cooking in comfortable and convivial surroundings.
This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.
The Role:
We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you’ll participate in the preparation of the Hotel’s strategic business plan and compile the Housekeeping departmental budget. You’ll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI’s. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled.
Working with the Management team you’ll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you’ll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required.
The Ideal Candidate:
We’re looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you’ll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You’ll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you’ll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
