compliance officer London, England
Job description
Quality & Compliance Officer
Location: Hybrid
Salary: £25,000 - £27,000
Working hours: Monday – Friday
Job Type: Permanent, full-time
Benefits
- Company pension & events
- Flexible schedule
- Private medical insurance; Wellness programs
- Sick pay.
Are you looking for a job that will make a difference? Are you performance oriented and love helping people? We have great news for you. We found you a job at Get Set UK.
Why Get Set UK?
Get Set UK is bursting with culture, energy, and opportunity - 83% of our employees' love working for Get Set UK and find their job rewarding and inspiring.
Our mission is to support and enable individuals to maximise their employment and career potential.
Join us and work for a fast- growing company that values people and works for people!
Job Purpose
- Support the compliance audit processes ensuring application of agreed procedures in line with company policy.
- Ensure compliance with all funding and commissioners’ contractual requirements.
- Work with wider project teams as required to support assurance and process review.
- Support focused quality support initiatives including site and external assurance visits.
- Demonstrate a willingness to learn and motivate others to develop/grow industry-specific knowledge and skills.
- Provide a sense of authority to the customers and enable them to feel more confident & strengthened.
Key Responsibilities
- Undertake audits and monitoring to ensure contractual requirements are delivered.
- Collate audit information, generate, and distribute regular, accurate and detailed reports with remedial action plans, highlighting findings, risks to the business and recommendations of corrective and preventive actions.
- Support operations with training advice and assist to rectify areas of non-compliance, ensuring best practice is shared and consistency obtained across the network.
- Monitor progress and compliance aligning to contractual KPI’s.
- Carry out both field based and remote compliance audits in line with commissioners’ contractual KPI’s and company processes and policies.
- Ensure full knowledge and application of Home Office policies and procedures.
- Assist the Quality Manager in developing a audit framework to meet contractual testing.
- Act always within the company policies and procedures.
- Comply with the Get Set security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are maintained.
- Carry out all duties in a safe and proper manner in accordance with the company’s Health & Safety Policy.
- Create awareness amongst the stakeholders about our company's vision of equal opportunities and values.
- Provide customers with quality constructive feedback that allows them to improve and prepare for the dynamic work environment.
- Provide support to the stakeholders to enable them to sustain employment through good practice and overcome any foreseen barriers.
Key Skills Required
- Strong communication, conflict management and negotiation skills.
- Accuracy and an eye for detail essential.
- Strong written communication skills with the ability to produce clear accurate reports, statistics, and documentation.
- Ability to prioritise tasks effectively and distil complex requirements into simple protocols.
- Influencing and negotiation skills that promote understanding, commitment, and action.
- Ability to analyse information and trends, draw conclusions and develop action plans.
- Computer, data entry and MS Office skills
- Ability to seek out solutions to problems.
- Strong time management, planning and organisational skills.
- Excellent interpersonal skills, the ability to work independently and in a team environment.
- High level of initiative and motivation.
Ideal Candidate
- Will have auditing experience relating to compliance with contractual and company requirements with commissioners such as DWP.
- Must be resourceful & innovative with a positive outlook.
- Team player and supportive of colleagues.
- Resilient and solution-oriented
We are a Disability Confident Employer and welcome all applications.
Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.’ ‘Our aim is to support and maintain the physical and mental health of all people at work’.
Job Types: Full-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- Quality assurance: 1 year (required)
Work Location: In person
Expected start date: 10/07/2023
