Job description
In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
As a Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
- Provide subject matter expertise in Payroll and Time & Labour
- Work on L2 and L3 incidents and report progress
- Update systems with progress on incidents
- Work with third parties to resolve incidents
- Update config management and knowledge management databases
- Support path to live release management and deployment
Required Technical and Professional Expertise
- Functional knowledge in Oracle Cloud Solutions, HCM (H2R) Payroll, Absence, Time & labour and Compensation
- Configuration Payroll, Absence, Time & Labour (T&L) and Compensation
- Configuration of OOTB reporting tools OTBI, FRC and knowledge of standard reports
- Process knowledge of Payroll, T&L, Absence and Compensation
- Preparation of functional specs for integration and reports
- Experience of Level 2 and 3 support
- Change management and enhancement deployment from test to production
Preferred Technical and Professional Expertise
About Business Unit
Your Life @ IBM
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
Being You @ IBM