Job description
An exciting opportunity has arisen for an enthusiastic Health Care Assistant (HCA) to join our busy Outpatients Department, located in the Catkin Centre , Community hubs and main site Outpatients. Experience of working within both acute and outpatient settings would be beneficial for this post alongside paediatric phlebotomy skills, however not essential, as training can be provided under an Annex 21. The Outpatient team support patients and families who attend for appointments, bloods and/ or treatments. The Outpatient Department is located across three floors on the main Alder Hey site and Community Outpatients in the new Catkin Centre. The HCA will assist and support nursing, medical, and other professional staff in the delivery of high standards of holistic family centred care to children and families in Outpatients and also the Community Hubs. The Healthcare Assistant is an integral member of the clinical team. They will assist and support nursing, medical, and other professional staff in the delivery of high standards of holistic family centred care to children and families. The post holder will provide the highest standards of nursing care to children and their families. **Please note this vacancy will close once sufficient applications have been received** Undertake band 3 Clinical duties in the department, once fully trained and competent, including phlebotomy. The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care. The post holder will work in collaboration with the healthcare teams The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based. The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff. Take responsibility for, prioritise and manage own workload to support clinical team. Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered Promote and maintain a safe and comfortable therapeutic environment for patients and their families. Assist in the basic care required by patients in clinical settings. Assist with the education of new staff and students and ensure they are instructed in the procedures, routines. Create and maintain relationships with patients, parent/carers, offering advice and support where necessary. Accompany patients to other areas of the hospital for specialised treatment. Alder Hey Children’s Hospital cares for over 330,000 children, young people and their families every year. As one of Europe’s biggest and busiest children’s hospitals, we treat everything from common illnesses to highly complex and specialist conditions. We know that a children’s hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters. Alder Hey has a thriving research portfolio and leads research into children’s medicines, infection, inflammation and oncology. We are becoming recognised as one of the world’s leaders in children’s healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children’s specialists. You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including: Great flexible working opportunities Discounted gym membership Lease car scheme and Home Electronics Scheme Generous annual leave and pension scheme Extensive staff health and well-being programmes The post holder will provide the highest standards of nursing care to children and their families. Undertake phlebotomy procedures in the department, once fully trained and competent. The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care. The post holder will work in collaboration with the healthcare teams The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based. The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff. Take responsibility for, prioritise and manage own workload to support clinical team. Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered Promote and maintain a safe and comfortable therapeutic environment for patients and their families. Assist in the basic care required by patients in clinical settings. Assist with the education of new staff and students and ensure they are instructed in the procedures, routines. Create and maintain relationships with patients, parent/carers, offering advice and support where necessary. Accompany patients to other areas of the hospital for specialised treatment. Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.