Guest Services Host London, England
Job description
The Role:
Here at Puttshack we provide a fun and inclusive experience for our guests which makes them want to return! We cater for a wide variety of people, from children's parties during the daytime, through to date nights and group parties throughout the evening.
As a member of the Guest Services team, you will provide a warm, friendly and memorable welcome to our guests and ensure that their needs and expectations are met throughout their visit. You will keep up to date with information about the games, food and beverage, as well as maintaining an up to date knowledge of our venues, pricing and promotions in order to advise guests accordingly.
As the first point of contact in the venue, you’ll offer the highest standards of hospitality and welcome to all guests; you’ll welcome all guests and ensure that they understand how the venue works.
Qualifications and Experience:
- Previous experience in hospitality would be advantageous
What’s in it for you?
- £30 sign on fee
- Free golf & 50% discount on food and drink for up to 5 people
- Wagestream membership - access 50% of your wages as you work
- Free meal on shift
- Employee of the month rewards
- Internal Training and career development
- % off of retail in shopping centre
- Access to Medicash – Our health Cash back benefits platform. Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
- Refer a friend – Up to £500 referral fee* (T&Cs apply)
- NPS bonus – Up to £1 per hour * (T&Cs apply)
About us:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the question ‘Where should we get together’
Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.
Our Purpose - To bring everyone into play.
Our Values:
Bring your ‘A’ game - We strive for excellence in everything we do
Lead the Way - Our associates (staff) embrace and are inspired by change
Own the Fun - We revel in our guests’ enjoyment
Care Deeply - We take great care of our guests, our associates and the communities we call home
