Graduate Transport Planner Remote
Job description
Applicant would be responsible for efficiently managing our fleet, coordinating deliveries, optimising routes using GPS tracking, handling email communication, and actively seeking new customers, especially within the Amazon platform NIGHT WORK
Here's a more detailed breakdown of the responsibilities this individual would undertake:
Fleet Management: The operations manager would oversee the scheduling and assignment of jobs for your drivers, ensuring that deliveries are coordinated effectively and on time. They would use GPS tracking to monitor the real-time status of each truck and trailer.
Route Optimization: Utilizing GPS and route planning software, the manager would optimize delivery routes, reducing fuel costs and transit times. This helps improve efficiency and customer satisfaction.
Communication: Managing email communication involves promptly responding to inquiries, confirming orders, and providing updates to customers regarding their deliveries. Clear and effective communication is crucial for maintaining customer trust.
Customer Relationship Management: The manager would actively engage with existing customers, ensuring their needs are met and addressing any concerns. They would also identify opportunities for upselling or cross-selling services to existing clients.
New Customer Acquisition: One of the key roles of this person would be to actively seek out new customers, especially within the Amazon platform. This could involve reaching out to potential clients, participating in networking events, and showcasing the benefits of your services.
Market Research: Staying informed about industry trends, competitor activities, and market demands is essential. This information helps in making informed business decisions and adapting your services to meet evolving customer needs.
Business Growth Strategy: Collaborating with the company's leadership, the operations manager would contribute to the development of a growth strategy. This might involve expanding your service offerings, entering new markets, or forging strategic partnerships.
Data Analysis: Regularly analyzing performance metrics, such as delivery times, fuel consumption, and customer feedback, allows for continuous improvement and optimization of operations.
Problem Solving: Addressing unexpected issues, such as delays, vehicle breakdowns, or customer complaints, in a prompt and effective manner is critical to maintaining a smooth operation.
Team Management: If you expand your operations, the manager might also oversee driver recruitment, training, and performance evaluation.
Hiring a skilled and experienced operations manager who can handle these responsibilities effectively would significantly contribute to the growth and success of your business.
Regenerate
Romanian language its advantage , because all drivers are Romanian
Tipul jobului: Cu normă întreagă
Salariu: £1.000,00 - £3.000,00 pe lună
Locul activității: Remote
