Graduate/Junior Sales Advisor Moreton in Marsh, England
Job description
About us:
As a leading Ecology industry supplier Wildcare specialises in providing products for protected species such as bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. Wildcare proudly supply a broad customer base, from ecologists to large developers, academics, charities as well as wildlife enthusiasts.
Role Summary:
As a Graduate Sales Advisors, you will be expected to help facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases. You will also be expected to explain product features and benefits to customers, assisting them in locating specified products, and processing customer payments.
Role Responsibilities:
- Providing information and other services such as handling returns of merchandise.
- Deal with complaints in a patient and helpful manner.
- Take and record orders through a computer system in person or over the phone/e-mail.
- Update customer information in databases.
- Be apart of the Wildcare team, to help grow the number of sales.
Skills and Qualifications:
Essential:
- Able to balance customer-oriented and a results-driven approach
- Patient and comfortable dealing with complaints
- Professionalism and outgoing personality.
- Excellent communication and interpersonal skills.
- Outstanding organizational and multi-tasking abilities.
- Positive mindset.
- Attentive to details.
- Able to work well in a team.
- Hard Working.
Desirable:
- Degree or equivalent qualification/training in Ecology
- A keen interest in wildlife or previous ecological experience would be a benefit.
- Experience as sales advisor or other customer service/sales role would be a bonus.
Job Type: Full-time
Salary: From £22,333.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Moreton-In-Marsh: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
