Job description
- Becoming the natural partner and first point of contact for all eDiscovery matters with our Legal Department, businesses or other areas of the bank using that service.
- Bringing together and building the future state of the eDiscovery function to help develop it into a best in class service.
- Bringing enhanced transparency on execution progress to all stakeholders, empowering informed and appropriate decisions
- Proactively identifying & managing issues as they arise & de-risking as required
- Encouraging strong and consistent business sponsorship ethos (whether that’s internal or external to Legal)
- Deploying an intelligent and progressive resourcing approach to ensure we have the best resource available (both internal or external) with the appropriate cost discipline being observed. Improving cost efficiency by balancing the reliance on external vendors and internal staff and technology.
- Identifying the right SMEs to fulfil the needs of the business both in terms of content and industry expertise where not internally available
- Driving consistency of eDiscovery Legal Service approach across multiple business areas; remaining cognisant of regional nuances and adopting best practice
- Regularly providing meaningful communications both internally and externally
- Building a central team and network of motivated, skilled and fungible change managers with purpose, desire and ability to add value and deliver effective change
- Relentlessly focus on delivery of business outcomes
- Extensive experience of operating as a leader in the eDiscovery space, understanding the industry, the changing landscape and the future possibilities of the industry.
- Able to build effective senior stakeholder relationships. Confidence to constructively challenge the agenda in order to help the business and technical teams deliver maximum value for each $ invested.
- Outstanding track record for successful delivery change programmes related to eDiscovery
- Highly energetic and resilient individual capable of managing significant budgets to quality, time and scope.
- Strong strategic planning and execution skills, including business case development and benefits realisation.
- Very strong analytical and facilitation skills to ensure business needs and effective solutions can be quickly and clearly defined.
- Strong influencing skills and commercial awareness.
- Proven team building and leadership capabilities operating within a matrix organisation.
- Ability to operate across boundaries of location, business and technical change organisations, with broad infrastructure and business systems knowledge.
- Effective management of dependencies and interactions across associated and complimentary projects.
- Outstanding written/verbal communication and presentation skills
- Good knowledge of Financial Services industry and offerings with a strong passion and understanding of eDiscovery.
- Considers a broader remit of the overall operating model (people, process, location....)