General Manager Trafford Park, England
Job description
We have an exciting opportunity for an experienced retail management professional to join us as an General Manager our Flagship Showroom in Manchester's Trafford Centre.
Reporting into the Regional Manager, the General Manager acts as a focal point within the business, providing links between Head Office, the Retail Network and Clients. Leader of the showroom, you will plan and execute the business plan, making the objectives clear and keeping all costs and controls within budget. The General Manager will ensure exceptional customer service is delivered through coaching their Management Team to drive their high performing sales team.
Our General Managers are inspirational role models who play a key role in leading, motivating and developing their teams to deliver the exceptional experience our clients have come to expect. An ambassador for Goldsmiths and the individual Brands you will be change orientated and strategic with an entrepreneurial approach and a strong background in retail management. An impressive record of business development, event management and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
About you
- Previous experience as a General Manager within a flagship / large showroom environment
- Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills
- Evidence of performance delivery against sales and process
- Ability to develop and implement business strategies and work to budgets
- People and client focused with experience of managing CRM systems
- Ability to build strong relationships internally and externally
- Brand management
- Stock profile management
- P&L accountability
- Networking and event management
- Excellent commercial awareness
About us
We put our clients first and we love what we do - big or small, diamonds, gold or silver.
Goldsmiths is a business with more than 230 years of tradition and experience. Our first showroom opened in Newcastle in 1778, and it's still trading on the very same site! Today, Goldsmiths is the one of the leading quality jewellers in the UK with showrooms in every major town and city from Glasgow to the South coast. We also operate the largest distribution network for Rolex, Cartier, Omega, Gucci and many other reputable watch brands.
Rewards
Here at Goldsmiths, our benefits also include sales related commission and staff discount and we also have a dedicated internal training and development programme to support and nurture you through your career and make the most of your talent. Opportunities are endless!
Job Types: Full-time, Permanent
