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Join us at our Owned Operation site, Shears Bros Transport, in Christchurch as a General Manager, overseeing all staff and the business to ensure a high level of service to all stakeholders.

Location: Bournemouth International Airport Aviaton Business Park, 427 Viscount Rd, Christchurch BH23 6NW
Working hours: 40 hours per week (09:00am - 17:30pm)

Key Partners

• Director of UK Owned Operations
• Finance Team
• HR Team
• Health and Safety Team
• Network Team
• Operations Management Team

Key Activities

• To manage the Pall-Ex owned subsidiary employees and business
• Ensure company and staff, including vehicles, are always legally compliant
• Working towards and supporting the company plan
• Ensure a high-level service to all stakeholders

Core Value

• Prioritising Health and Safety for all staff and visitors
• Help create an engaged workforce
• Wellbeing and supporting people in challenging times
• Finding solutions and helping others to solve problems in a positive and productive way

Key Customers

• CEO, Directors, Leaders
• Department Heads/Managers
• Advisors
• Business Members
• All Employees
• External Agencies

Key Resources

• Health and Safety Management System
• Policies and Procedures
• Company Plan Booklet
• Manager Peer Support
• Teams document sharing

Customer Relationships, Service and Delivery

• Timely, professional and accurate response
• Deliver on promises
• Regular communication and updates

Company Values

• Honesty
• Transparency
• Mutually Beneficial Relationships
• Sustainability
• Commitment
• Innovation

Strengths, Skills and Competencies

• Strong integrity, professional and people focused
• Ability to work under pressure
• Ability to work well independently and as part of a team
• Build and maintain strong working relationships
• Confidence to problem solve and make decisions

Key Deliverables and how you capture value

• KPI Outcomes
• Reduction in people or process related issues
• Key customer feedback
• Appraisals

Role Specific Responsibilities

• To provide direction and leadership across the business through strategic planning and effective communication.
• To maintain the highest standards of safety and quality whilst demonstrating effective compliance with all legal requirements. Through a process of continuous improvement, will always strive to better the services it provides.
• To comply with the management systems that cover all aspects of the group’s operations.
• To provide a level of service to the network via the hub operations
• To ensure all network members comply with hub requirements
• To deliver the Hub targets and drive forward the improvement plans within agreed budgetary restraints.
• To monitor and evaluate key performance indicators and instigate improvement plans where required.
• To ensure an efficient and professional level of service is provided to all customers within the agreed delivery schedules and meet agreed KPI service levels.
• Liaise and agree all manning levels, recruitment, training, development, and employee relations of all FLT Drivers.
• Effective execution of all delivery procedures to achieve the correct service levels to satisfy customers’ requirements.
• Understand and ensure that you implement and comply with the Company Health & Safety Policies and Procedures.
• Provide a high level of commerciality to ensure company margins are increased and sustained year on year.
• Sales responsibility – work with Sales and Marketing to ensure a strong pipeline of prospects can be evidenced.
• Oversee the Hub operations by effectively planning and directing the team with the aim to meet cost efficiency criteria.
• Work with Senior Management and accounts team to provide yearly budget and reforecast if needed.
• Implement cost savings where applicable and review periodically.

If you are interested in the role please can you send your CV and cover letter to HR ([email protected]).

STRICTLY NO AGENCIES PLEASE - We work with a carefully selected set of recruitment agencies, and we are not looking to add to our approved supplier list at this time.